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Job description
Title: Legal Intake Specialist / Receptionist
Location: Bergen County, NJ
Compensation: Up to $70k base, depending on experience
Type: Full-time | Hybrid
We’re partnered with a well-established law firm in Bergen County seeking a Legal Intake Specialist / Receptionist to join its team.
This is a highly client-facing role combining legal intake, Sales Development Representative (SDR) responsibilities, and front-desk/receptionist duties . You’ll serve as one of the first points of contact for prospective clients, helping qualify new inquiries, guide leads through the intake process, and follow up with prospective clients while also providing receptionist coverage during in-office days.
What You’ll Need:
Prior intake and/or SDR experience
Excellent organization and attention to detail
Professional and empathetic approach to client interactions
Ability to confidently communicate with and follow up with prospective clients
Ability to manage multiple responsibilities calmly and efficiently
Comfortable learning and working with new technology and systems
Ability to handle sensitive and emotional client matters professionally
What You’ll Do:
Respond to new client inquiries with empathy and professionalism
Pre-qualify leads, conduct conflict checks, and schedule consultations
Manage the intake pipeline and follow up with prospective clients who have not converted
Guide prospective clients through the intake process and assist with new client onboarding
Maintain accurate intake records and documentation
Serve as the front-desk receptionist during in-office days
Greet clients and guests and provide a welcoming office experience
Answer and route incoming calls
Handle mail, deliveries, and general front-office responsibilities
Provide occasional administrative and clerical support to attorneys and staff
What’s in it for you?
Hybrid Schedule – 3 days in-office and 2 days remote
Work-Life Balance – Monday through Friday, 9:00 AM - 5:30 PM
Comprehensive Benefits – Health, dental, and vision insurance
401(k) Match – Employer-sponsored retirement benefits
Additional Benefits – Flexible Spending Account and optional life and disability insurance
Career Growth – Structured training with opportunities for advancement
Supportive Team – Collaborative environment with approachable leadership
If you are interested, Apply Today or Message me Directly!
Kyle Choban
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.