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Albertsons Companies

Manager, Customer Service 2nd Shift

quanah, TX

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About this opportunity

Albertsons Companies lists this Manager, Customer Service 2nd Shift opportunity in quanah, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Join us for an exciting opportunity as a Grocery Department Manager, where operational excellence, merchandising execution, and customer service come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about people, performance, and creating a great shopping experience. As a Grocery Department Manager, you will oversee all daily operations of the Grocery Department, drive sales and profitability, and ensure strong in‑stock conditions, accurate pricing, and high merchandising standards. This role offers a fast‑paced, hands‑on environment where your leadership directly impacts store success.

Building the future of food and well‑being starts with strong team support and consistency on the sales floor. Bring your passion for teamwork, merchandising, and operational excellence to a role where you set the pace, support your associates, and ensure customers can rely on a full, fresh, and well‑organized Grocery Department every day.

Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness

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Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally

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Ensure shelves, displays, and aisles are clean, full, front‑faced, and merchandised to company standards

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Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising

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Manage ordering, inventory levels, product rotation, and backroom organization

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Ensure compliance with food safety, sanitation, safety, and operational standards

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Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Strong customer‑service focus with a visible team presence

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Effective communication, coaching, and team‑building skills

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Grocery merchandising and planogram execution

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Inventory management, ordering, and shrink control

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Labor planning, scheduling, and performance management

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Operational standards, food safety, and compliance execution

Grocery product flow, rotation, and inventory control

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Retail merchandising and promotional execution

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Store systems and ordering tools

Ability to analyze sales, labor, and inventory data to drive results

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Travel requirements: Flexible availability including evenings, weekends, and holidays; compliance with company safety policies and Code of Business Conduct

Competitive wages paid weekly

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Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

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Time off (vacation, holidays, sick pay). Leaders invested in your training, career growth and development

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An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Building the future of food and well-being starts with you. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (option #4).

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