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Job description
Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.
About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.
Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.
Are you a technical leader who thrives at the intersection of people, technology, and business? FedPoint is looking for a Manager, Software Engineering to lead a talented software engineering team while helping shape the future of our technology environment.
This is an opportunity to step into a highly visible leadership role where you will combine your technical expertise with a passion for developing people, improving processes, and delivering reliable technology solutions.
What You’ll Do
As Manager, Software Engineering, you will lead the day to day operations of the software engineering team while ensuring our applications and systems are supported, continuously improved, and aligned with business needs.
You will:
Lead, coach, and develop a team of software engineering professionals
Build a strong culture of collaboration, accountability, continuous learning, and technical excellence
Ensure appropriate system support, cross training, resource coverage, and service levels
Lead continuous improvement initiatives focused on quality, efficiency, processes, and customer experience
Partner with business leaders, development teams, support teams, and senior leadership to solve complex problems and deliver results
Provide technical guidance and serve as an internal consultant to business and technology stakeholders
Oversee documentation, processes, controls, and audit readiness for supported production systems
Participate in incident and crisis management, change management, risk management, and business continuity planning
Help prioritize projects and improvements that strengthen the team's performance and technology environment
Location: Portsmouth, NH | Hybrid - Requires 2 days per week in office
What We’re Looking For
Preferred
AWS cloud experience and certification is a plus.
Why This Role Matters
This is more than a traditional management position. You will have the opportunity to influence how technology is supported, how teams develop, and how FedPoint continues to improve its systems and processes.
Why Join FedPoint
You will be part of a collaborative and forward thinking infrastructure team that supports mission critical systems. This role offers the opportunity to lead meaningful projects, work with modern technologies, and contribute to a secure and evolving cloud and network environment.
what’s in it for you
Generous 401k plan : 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
Bonus Opportunity: Qualifying employees can earn an annual bonus based on company metrics and personal performance.
Lots of paid time off :3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
6 weeks fully-paid parental leave
Tuition reimbursement program to support career goals.
Corporate giving and matching gifts program.
Volunteer program : Paid time off to volunteer and company-organized volunteering opportunities.
A wide variety of personal, professional, and career development programs.
Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.
All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.
FedPoint is an equal opportunity employer as to all protected groups under applicable federal, state and local laws, including protected veterans and individuals with disabilities.
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Worksite address
portsmouth, NH, 00215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.