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Job description
Multi-Duty Receptionist - Fountain City Family Physicians
Job Category : Front Office
Requisition Number : MULTI
Posted : September 15, 2026
Full-Time
On-site
Locations
Showing 1 location
Knoxville, TN 37918, USA
Description
Fountain City Family Physicians , a division of Summit Medical Group, has a need for an experienced Multi - Duty Receptionist to join their passionate, authentic, and growing team of professionals. The ideal candidate must be both professional and friendly and enjoy working with the patients and their families.
This is a Full time opportunity.
Responsibilities: (List does not include all duties assigned):
Answers phone calls in a professional manner and assists caller’s needs appropriately.
Greets patients and visitors in a prompt, courteous, and helpful manner
Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
Appointment scheduling, referrals, and pre-certifications, etc.
Files charts and coordinates lab work, as requested.
Sorts and delivers mail, medical records, and other correspondence.
Maintains work area in a neat and orderly manner.
Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
Cooperates and helps coworkers if needed and is committed to the success of the team.
Attends meetings, as required.
Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
Adheres to the corporate compliance plan and policies.
Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
Performs related work, as assigned.
Full Benefits Package available including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!
Education:
High School Diploma, or equivalent, required.
Experience:
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Ability to build trust through active listening and collaboration, while being humble and people smart.
Team-first mindset with a desire to help others and is motivated by pursuing excellence.
Prefer one year experience in a medical office setting.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
knoxville, TN, 37955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.