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Nebraska Government

Office Specialist - Bedford Office

omaha, NE

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Job description

Office Specialist - Bedford Office (Evergreen) (Open)The Department of Health and Human Services is seeking a detail-oriented, dependable Office Specialist to provide essential technical and administrative support to our agency. Under general supervision, this position performs moderately complex clerical and administrative functions to assist a unit, section, or supervisor with activities such as permitting, licensing, claims processing, data management, and customer service. This role requires the ability to follow standardized procedures, apply agency-specific guidelines, and ensure accurate and timely completion of assigned work. The Office Specialist will interact frequently with internal and external stakeholders, requiring strong communication, professionalism, and organizational skills. Valid driver's license is required.What We Offer:State-matched retirement contribution of 156%13 paid holidaysGenerous leave accruals that begin immediatelyTuition reimbursement program79% employer-paid health insurance plansDental and vision insurance plansEmployer-paid $20,000 life insurance policyCareer advancement opportunities as the largest and most diverse employer in the stateTraining and development based on your career goalsEmployee Assistance ProgramKey ResponsibilitiesCourt Processes & Legal Support: Enter hearings and results into NFOCUS; verify and update court calendars; prepare, distribute, and deliver court reports; prepare and send delivery lists; process ICWA notices; gather and redact files for review; search and provide orders through Justice/NDEN; and manage legal documents such as birth certificates and Social Security cards.Document & Records Management: Print, copy, fax, email, and prepare documents; enter and retrieve information in NFOCUS; maintain agency and kinship packets; manage forms and correspondence; and support accurate data entry and file maintenance.Mail & Communication Coordination: Receive, date-stamp, sort, distribute, and prepare outgoing mail; maintain staff mailboxes; send foster parent letters; and communicate effectively with internal and external partners by email, phone, and in person.Office Operations & Support: Provide reception services including greeting guests and answering phones; schedule and reserve meeting and training rooms; maintain the youth storage closet; disperse parking garage passes; manage office supply ordering and inventory; and prepare workspaces for new hires.Administrative Services: Support general office operations to ensure daily efficiency.Hours are 8-5. Hourly rate is $17.642.Requirements/QualificationsMinimum QualificationsCoursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.Preferred QualificationsExperience using databases or tracking systems to enter, retrieve, and manage records or reports.Knowledge of permitting, licensing, or certification processes in a public sector or regulatory environment.Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort generating reports, memos, and correspondence.OtherValid driver's license.Knowledge, Skills, and AbilitiesStrong organizational and problem-solving skills.Ability to follow detailed procedures and apply rules accurately.Effective written and verbal communication skills.Strong attention to detail and ability to manage multiple priorities.Ability to work independently with limited supervision and maintain confidentiality.BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.

Worksite address

omaha, NE, 68102, US

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