About this opportunity
Actalent lists this Onboarding Associate opportunity in tempe, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Actalent Corporate has an immediate opening for an Onboarding Associate at our Tempe, AZ Corporate office!
Schedule:
Internal | Permanent
Full Time | Monday - Friday | 8:00 AM - 5:00 PM
Hybrid | 4 days in-office, 1 day remote
Compensation / Benefits:
Hourly Rate: $21.63 per hr ($45,000 annually)
Bonus Potential: $333 monthly (up to $4,000 annually)
Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.
Job Summary
The Onboarding Operations Associate is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior post-offer screening support as well as on-boarding and off-boarding support.
Key Responsibilities
Candidate process and pre-start documents
Provide world class customer service in every interaction to ensure a quality candidate experience Receive and review onboarding trigger (New hire Employee Status Forms and/or other forms)
Effectively leverage technology to manage all pre-employment screening requirements and communicate with local field office Business Support Associate as needed to proceed with talent onboarding process.
Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
Enter and manage background, drug testing and medical screening process for contractors
Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner
Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients
Provide pre-employment documents and screen requirements to the consultant for review and signature
Client requirements management
Ensure client pre-employment requirements, forms, policies, and documents with regard to onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start
Candidate data and lifecycle management
Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until consultant is cleared to start
Candidate data and lifecycle management
Ensure accurate and timely entry of new hire data, onboarding process updates, and all other required documentation within the onboarding and compliance process
Document all candidate/contractor touchpoints and communicate updates in a timely manner
Compliance and issue resolution
Support issue resolution with regards to the Onboarding process, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups with a goal of ensuring customer satisfaction and timeliness
Competencies
Ability to prioritize, organize, problem solve and meet deadlines and goals
Ability to communicate effectively and provide follow up
Capability of working in a team oriented environment that is fair, open and honest
Thorough knowledge of business policies and human resource practices
Excellent written/oral communication and interpersonal skills
Strong decision making ability
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative, practical solutions
Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
Understanding how information impacts the operating company and how data will be used to support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks
Qualifications
2 + years' experience in a customer service related position
Associates degree or two years of applicable experience in customer service
BA/BS degree in Human Resources, Business, and Accounting preferred
Personal Attributes
Natural team player
Confidential and diplomatic
Self-starter/initiator
Critical thinker
Seeks growth and self-improvement
Flexible
Resilient/composed
Self-aware
Ability to prioritize, organize, problem solve and meet deadlines and goals
Ability to communicate effectively and provide follow up
Ability to build strong partnerships with all internal customers, both in their own office and from a distance
Understanding how information impacts the operating company and how data will be used to support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks
About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.
Our Culture
The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:
Bringing their best selves to work every day in terms of caring, competitive spirit and character
Leading by example and working with purpose and pride
Committing to fostering an inclusive and safe workplace where everyone can be their authentic selves
Our Commitment
Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.
Actalent PRIDE
Empowered Women at Actalent
BIPOC
Military and First Responder
Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)
Our Corporate Social Responsibility Strategic Partnerships
We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:
BEYA – Black Engineer of the Year Awards
SHPE – Society of Hispanic Professional Engineers
Women of Color Stem Conference
Linkage’s Women in Leadership Institute
Allegis Group Foundation
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
Check out our Instagram and LinkedIn to see what it’s like to be part of our team: instagram.com/weareactalent |
#actalentinternal #LI-Onsite
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Worksite address
tempe, AZ, 85285, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.