About this opportunity
Acrisure lists this Patient Advocate - Claims opportunity in cadillac, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
Acrisure is seeking a Claims Advocate to join our growing team. The Claims Advocate provides insurance claims support and builds relationships with customers through a high level of service. This individual helps to fuel client growth through the highest level of advisory services. This role contributes to continuous process improvement and proactively works toward achieving agency and team goals.
Responsible for agency claim reporting by filing claims with carriers, confirming claim set-up, and providing initial claim information to clients with proper internal documentation
Promotes and educates clients on direct reporting of claims to their carrier
Responds to client and team telephone calls, emails, inquiries, and requests in a timely and professional manner
Participates in internal team meetings to address developing client claim concerns and assists in the creation of a plan for resolution
Generates claim status reports and claim data for client meetings or at the request of the service team
Participates in the delivery of claim updates and claim reviews for clients as assigned
Helps in the creation and update of claim deliverables
Facilitation of claim resolution for clients
Completes high level claim and reserve reviews
Completes claim analysis prior to unit stat filing and provides summaries of open claims to the client team
Must be comfortable in an electronic environment with strong computer skills
Strong working knowledge of Microsoft Office Products
High school graduate; 3 years of customer service experience preferred
~ Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Childrens Hospital of Pittsburgh.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids, Michigan, UPMC Childrens Hospital in Pittsburgh, Pennsylvania and Blythedale Childrens Hospital in Valhalla, New York.
Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
~ Financial Wellness:
Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; legal plan options; We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents:
Learn more about our privacy practices for applicants by visiting the
Acrisure California Applicant Privacy Policy
.
Recruitment Fraud:
Please visit here to learn more about our
Recruitment Fraud Notice
.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.