About this opportunity
Mochi Health lists this People Operations Generalist opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Mochi Health’s mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.
Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.
We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.
$90,000 - $110,000
Full-time / Onsite (5-days)
About The Role
As the People Operations Generalist at Mochi Health, you’ll play a critical role in ensuring the smooth operation of our People function. You’ll take ownership of key systems, processes, and policies that support our expanding, multi-state team. From managing HRIS, benefits, and compliance to overseeing onboarding, offboarding, and payroll support, you'll focus on creating workflows that are accurate, scalable, and efficient. This role is ideal for someone who thrives on organization, values clean and reliable data, and approaches challenges with a systems-driven mindset. You'll collaborate closely with both our business and clinical teams to enhance the employee experience and ensure our infrastructure grows responsibly alongside the company.
What You’ll Do
Own and optimize our HRIS and people systems (e.g., BambooHR, Ease, and more)
Audit, clean, and maintain employee data for accuracy and compliance
Automate repetitive tasks and build scalable processes
Administer employee benefits (health, dental, vision, leave programs)
Support payroll processes, including pre-payroll audits, tax documentation, and status changes
Partner with vendors to troubleshoot issues and ensure accurate deductions
Ensure ongoing compliance with federal, state, and local employment laws (especially in multi-state contexts)
Maintain up-to-date policies, employee handbooks, and legal postings
Conduct internal audits and manage sensitive documentation securely
Coordinate end-to-end onboarding for new hires (system access, welcome kits, benefits setup)
Continuously improve employee lifecycle touchpoints for quality and consistency
Be the first line of support for employee questions around HR policies, benefits, and time off
Help resolve employee relations issues with discretion and empathy
Who You Are
2+ years in a People Ops or HR Generalist role, ideally in a high-growth, CA-based, and/or multi-state setting
Hands-on experience with HRIS and payroll systems (e.g., BambooHR, ADP, Gusto)
Proven ability to support payroll, benefits administration, and HR compliance
Systems thinker with a love for process, structure, and automation
Thrives on clean data, accurate records, and operational efficiency
Detail-oriented and self-motivated; you don’t drop balls and you always follow through
An excellent communicator, capable of effectively collaborating with employees, managers, and external vendors
Confident navigating U.S. employment law, especially across multiple states
Experience scaling HR systems at an early-stage startup
Nice to Have
Experience supporting healthcare or telehealth teams
Familiarity with payroll tax filings, COBRA, and ACA reporting
HR certification (e.g., SHRM-CP, PHR)
Exposure to compensation planning or employee engagement programs
Life at Mochi
At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.
Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day
Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits
Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create
Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions
High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide
World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.
Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.
Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority
Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either
Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration
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The base salary for this full-time position ranges from $90,000 to $110,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
Workplace Policy
Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.
For office-based roles, the standard schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.
For designated remote roles, this in-person policy does not apply.
Equal Opportunity
Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.
If you need any assistance or accommodations due to a disability, please contact us at .
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Human Resources
Industries
Hospitals and Health Care
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.