About this opportunity
HealthCare Support lists this Pharmacy Member Services Specialist - CPhT opportunity in montvale, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pharmacy Member Services Specialist – CPhT – Montvale, NJ HealthCare Support is seeking a strategic, client-focused Pharmacy Member Services Specialist – CPhT to join a growing PBM organization. In this role, you'll provide administrative oversight and case management support. You will ensure timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. Schedule Monday–Friday, 8:30 AM–5:00 PM
Compensation $50,890 - $63,612 | $24.50–$30.60/hour
Benefits Medical, dental, and vision insurance
Multiple medical plan options, including HSA-eligible plans
Benefits effective the 1st of the month following hire
401(k) company match: 50% of the first 4% contributed
100% immediate vesting
Paid Time Off
Tuition reimbursement
Short-term and long-term disability
Basic Life & AD&D insurance at 2x salary
FSA and HSA options
Daily Responsibilities : Manage assigned member cases using the population health management system, ensuring timely completion and accuracy
Serve as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issues
Provide high-quality, consistent, and empathetic support to members
Support concierge-level services and assist with member-focused projects under pharmacist supervision
Required Qualifications: Active Pharmacy Technician Certification CPhT
2+ years of experience in PBM, MTM call center environment OR 4+ years of hospital/retail pharmacy
Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. Call:
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Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Worksite address
montvale, NJ, 07645, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.