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McDonald's

Product Manager, Order Taking

chicago, IL

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About this opportunity

McDonald's lists this Product Manager, Order Taking opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Join to apply for the Product Manager, Order Taking role at McDonald's

Join to apply for the Product Manager, Order Taking role at McDonald's

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

OverviewCompany Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

OverviewAs a Product Manager, you will drive the product strategy, prioritization, and roadmap for building and optimizing our customer experiences related to order taking. You will work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development.

The ideal candidate is a customer-first product innovator who can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.

ResponsibilitiesDevelop and implement the product strategy and roadmap for order taking experiences, aligning with overall business goals and market trends

Effectively work within the McDonald’s digital product operating model to drive toward better customer outcomes in accordance with McDonald’s strategic goals.

Collaborate with partners to implement experiences that align with the global personalization strategy

Drive end-to-end product development, including conducting market research, defining customer requirements, crafting product ideas, epics, stories, and acceptance criteria while partnering with engineering and design teams to develop and launch new products and features

Deeply understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis

Use insights to guide product decisions and prioritize product backlog items

Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive

Facilitate release planning, weekly demos with partners and other Agile practices on an operational basis

Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives

Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives

QualificationsBachelor’s or master’s degree or equivalent work experience

4+ years of experience in product management

Ability to influence and collaborate with cross-functional teams

Experience in an agile product management role

Experience leading cross-functional teams and projects

Experience at a consumer/retail company is preferred

Experience building order taking experiences in a retail context is highly preferred

Proficiency with Jira product suite preferred (e.g. Jira, Jira Plan, Jira Product Discovery, Confluence, Jira Align)

Technical or design background is a plus

CompensationBonus Eligible: YES

Long-Term Incentive: YES

Benefits Eligible: YES

Salary RangeSalary Range: $129,800.00 -$165,490.00

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Product Management

Industries

Restaurants

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Worksite address

chicago, IL, 60290, US

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