PROGRAM ANALYST

Summary

You will serve as a PROGRAM ANALYST in the the Carrier Team One (CT1) branch located in the Operations Department (Code 300), Surface Ship Program Manager (C312) of NORFOLK NAVAL SHIPYARD.

Responsibilities

You will gather, organize, and maintain Shipyard availabilities information and knowledge resources to improve efficiency and decision-making.

You will conduct research and analysis to identify knowledge management trends and best practices and the organization's information needs.

You will develop and implement knowledge management strategies and processes.

You will analyze existing processes and develop new ones to ensure knowledge is effectively shared and utilized across the organization.

You will manage the collection, submission, analysis, display and required actions for assigned process metrics and the documentation of successes, savings, cycle-time reduction and quality improvement.

You will ensure improvements and recommended changes are provided in the appropriate corporate and NAVSEA source documents.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience architecting, deploying, and optimizing enterprise-wide knowledge management systems, taxonomies, and digital collaborative environments to enhance operational efficiency across multi-facility organizations. Experience designing and executing in-depth studies using advanced qualitative and quantitative methodologies to evaluate program effectiveness, analyze large datasets, and formulate actionable recommendations. Experience applying Lean continuous process improvement principles (e.g., Lean Six Sigma Green Belt) to re-engineer business processes, track key operational metrics, and institutionalize proven practices. Experience formulating, prioritizing, and executing comprehensive long- and short-range program plans while navigating complex administrative constraints, policies, and multi-agency requirements. Experience designing, developing, and facilitating organizational training programs, technical workshops, and knowledge transfer frameworks to build workforce capability and foster continuous learning. Experience leading cross-functional stakeholder coalitions, advising executive-level leadership, and effectively presenting and defending controversial decisions in high-visibility forums. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.