About this opportunity
Public Safety Dispatch Network lists this Public Safety Dispatcher / Telecommunicator in Lykens opportunity in lykens, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Public Safety Dispatcher / Telecommunicator Opportunities in Lykens
Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.
This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.
Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.
What You May Do
Process emergency and nonemergency requests for public safety assistance
Verify incident locations and gather essential caller information
Classify and prioritize requests using approved procedures
Operate computer-aided dispatch, telephone, mapping, and radio systems
Coordinate response resources within assigned qualifications
Monitor unit status and communicate significant incident updates
Support interagency coordination and requests for additional assistance
Maintain accurate records and follow information-security requirements
Experience and Education Requirements
A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.
General Conditions of Employment
Meet the hiring agency’s eligibility and minimum age requirements
Complete required background screening and competency assessments
Complete medical, psychological, or drug screening when specified
Successfully complete training for assigned operational positions
Maintain applicable certifications and continuing education
Follow confidentiality rules and emergency staffing procedures
Work Environment and Physical Requirements
Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.
Benefits
Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.
How to Apply
Read the official announcement to identify the services covered, entry requirements, required credentials, testing stages, and deadline. Apply through the hiring agency’s authorized recruitment system.
Prepare for the Public Safety Telecommunicator Hiring Process
Our independent preparation program helps candidates understand recruitment requirements and practice relevant assessment and interview skills. Participation does not replace agency training or guarantee appointment.
Public safety recruitment guidance
Multitasking, listening, and information-prioritization practice
Resume and application support
Interview-preparation resources
Job-search tools and candidate support
Start preparing for Public Safety Dispatcher / Telecommunicator opportunities in Lykens.
Worksite address
lykens, PA, 17048, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.