About this opportunity
Washington Metro lists this Rail Traffic Controller Trainee opportunity in chevy chase, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
JOB DESCRIPTION
nThe Rail Traffic Controller Trainee completes WMATA’s Rail Traffic Controller course to serve in the Metro Integrated Command & Communications Center. Trains to uphold safety, trust, and accountability while ensuring the safe and efficient operation of the rail system. Learns to assess information from multiple sources, make real-time decisions, and coordinate responses to incidents such as derailments or equipment failures. Develops skills to manage rail service restoration, emergency communications, and support special event operations under WMATA rules and safety standards.
nPrincipal Job Duties
nnnRail Traffic Management
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nnLearns how to communicate with various rail yards to ensure that the proper number of rail cars are available for each day's service.
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nnLearns how to receive reports from train operators and station managers on accidents, disabled trains, sick/injured customers, intoxicated/disorderly customers, assaults, robberies and other occurrences.
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nnLearns how to monitor the status of various systems and devices related to rail operations, such as: interlockings, Automatic Train Control, CB-EMIS, A/C and Traction Power Substations, ventilation fans, drainage pumps, fire alarms, Intrusion Detection Warning (IDW) alarms and intrusion alarms.
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nnLearns how to monitor the status of various systems and devices related to rail operations, such as: interlockings, Automatic Train Control, CB-EMIS, A/C and Traction Power Substations, ventilation fans, drainage pumps, fire alarms, Intrusion Detection Warning (IDW) alarms and intrusion alarms.
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nnLearns how to monitor and exercise continuous and complete control over Roadway Maintenance Machines (maintenance units).
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nnon the mainline.
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nnEmergency Response
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nnLearns to follow the operating procedures for dispatching supervisors, Metro Transit Police, local police/fire department or other related supporting agencies.
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nnLearns how to coordinate with Car Maintenance and the appropriate towers for replacement of defective trains.
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nnProcedural Compliance
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nnLearns how to operate an Advanced Information Management (AIM) console to correct rail system alarm conditions in accordance to the Metrorail Safety Rules and Procedures Handbook (MSRPH) and Standard Operations Procedures. Cooperates with the MICC Assistant Operations Manager, Rail Supervisors, Car Maintenance, Systems Maintenance, Metro Transit Police, Emergency Management, Fire Liaisons, and other WMATA offices, as well as local police and fire departments to address adverse conditions or reported problems, emergencies and incidents within the Rail System.
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nnLearns the process of how to grants employees permission to enter the roadway for inspection and repair activity in accordance with roadway worker protection rules to support state of good repair.
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nnLearns how to manage single tracking and system segment shutdowns to create safe work areas and moves work equipment to worksites to also support state of good repair.
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nnLearns how to monitor and exercise continuous and complete control over movement of Roadway Maintenance Machines (maintenance units) on the mainline. Monitors closely and directs all manual movements of trains on the mainline.
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nnCoordination and Collaboration
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nnCoordinates with Maintenance Operations and Communications Section to effectively manage the Right of Way and efficiently relay information.
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nnCommunicates information concisely with internal and external stakeholders and provides timely updates on an as needed basis.
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nnLearns how to laisse with the MICC Assistant Operations Manager, Rail Supervisors, Car Maintenance, Systems Maintenance, Metro Transit Police, Emergency Management, Fire Liaisons and other WMATA offices as well as, local police and fire departments to address adverse conditions or reported problems, emergencies and incidents within the Rail System.
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nnLearns how to respond to incoming communications (e.g., radio calls) from Train Operators, Field Supervision, Terminal Supervisors, Interlocking Operators, Station Managers, and other field operations staff and external agencies to provide incident management and delay-mitigation oversight.
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nnReporting
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nnAccurately records all events and prepares a detailed report of all unusual incidents/occurrence as defined by MICC Management.
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nnClearly records incidents/occurrence as defined by MICC management and uses the MICC maintenance database (Maximo) to manage reports.
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n nOther Duties
nnnN/A
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nnMaintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
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n nThe functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
nRESPONSIBILITIES
nKnowledge
nnnIntermediate knowledge of how to use computers and comfort with learning new applications and programs.
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nnSome knowledge of how a control center functions and operates.
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nnAbility to gain knowledge of signals systems, the principles of signal layout and interlocking track circuitry associated with rapid rail transit systems.
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nnAbility to gain knowledge of high voltage protection and transformer equipment in voltage classes up to 35.5 KV.
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nnAbility to gain knowledge of WMATA Rail Stations by name and alpha-numeric identification. Working knowledge able to identify WMATA switches and signals.
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nnAbility to gain knowledge of operations and maintenance of WMATA systems
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n nSkills
nnnSkill in establishing and maintaining effective working relationships with individuals and interacting courteously and effectively with others. Demonstrates a level of emotional intelligence that includes an understanding of procedural fairness, objectivity, and recognition of human fallibility.
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nnSkill in communicating effectively, both orally and in writing. Values and exhibits brevity when relaying critical information that relates to safety and emergency response.
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nnFault conditions expeditious and accurately and to interpret schematics, wiring diagrams, and related technical documentation to allow appropriate assignment of maintenance personnel and for the follow through of actions taken.
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nnAttention to detail, with both organizational and time management tasks.
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n nAbilities
nnnAbility to successfully complete all required training modules, on-the-job training, and examinations within the Rail Traffic Controller Program to achieve the Rail Traffic Controller certification
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nnPossesses a level of emotional maturity and is able to take responsibility and learn from past mistakes.
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nnPossesses the skills to explain complex problems simply and clearly to others.
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nnAble to multitask and prioritize all tasks within a fast-paced work environment.
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nnAbility to establish working relationships and liaise with individuals and organizations with whom interface is required
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nnView of departmental long-term vision, providing benefit to their work group and the Agency.
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nnAbility to clarify ambiguous scenarios and information and clarify for self and others.
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nnAbility to evaluate fact thoroughly, exercise good judgment, take appropriate actions to address issues.
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nnAccurately document events that occurred during incidents, accidents, and/or special events and convert into concise, well-written, grammatically correct reports.
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nnAbility to maintain constant alertness and situational awareness to work effectively with others, make sound decisions, and develop strategies to overcome operational problems under stressful conditions in a fast-paced environment.
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nnAbility to work independently and/or with minimal supervision and to formulate solutions and address operational issues.
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nnAbility to be available 24 hours/7 days a week unless approved time off has been granted.
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nnAbility to exercise prudent and timely judgment in normal and emergency situations.
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n nMachine, Tools, Equipment, Software, Hardware Required
nnnAdvanced Information Management (AIM) software (train control)
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nnMetro’s General Orders Track Rights System (GOTRS) software (track access)
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nnMaximo (IBM) software (asset management)
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nnMicrosoft Office 365 software (administration)
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n nSupervisory Responsibility
nNot responsible for supervising others.
nQUALIFICATIONS
nMinimum Education
nnnHigh School Diploma/GED
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nnSuccessful Completion of pre-employment assessment
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n nMinimum Experience
nnnA minimum of two (2) years of rail, bus, air transportation or maintenance operations experience. Experience must include operating, dispatching or equipment movement activities.
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nnOr, a minimum of two (2) years of control center emergency response dispatching experience.
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n nMinimum Certification/Licensure
nnN/A
n nPreferred Qualifications
nnnExperience working in a Rail Transportation Supervisor, Interlocking Operator, Rail Yard Master, Terminal Supervisor, Train Dispatcher, Emergency Management or Air Traffic Control experience to include, dispatching and train or aircraft movement activities.
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nnExperience with rail or bus operations, rail environment to include, dispatching train/equipment movement activities.
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nnKnowledge of Metrorail Operating Rules (MOR) or Roadway Worker Protection Program (RWPP), or similar industry railroad safety rules and procedures, preferred.
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nnBackground in signals systems and/or an understanding of how to use high voltage equipment
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nnCollege Degree
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nnTechnical Certification in a relevant field
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n nABOUT US
nThe Washington Metropolitan Area Transit Authority (WMATA), known as Metro, is the region’s leading public transportation provider. Serving a 2,054-square-mile jurisdiction, Metro operates six rail lines, 98 stations, 126 bus routes, and Metro Access, a shared-ride paratransit service. As one of the nation’s busiest transit systems, Metro connects communities, supports economic growth, and provides safe, reliable transportation.
nEvaluation Criteria
nConsideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
nEvaluation criteria may include one or more of the following:
nnnSkills and/or behavioral assessment
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nnPersonal interview
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nnVerification of education and experience (including certifications and licenses)
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nnCriminal Background Check (a criminal conviction is not an automatic bar to employment)
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nnMedical examination including a drug and alcohol screening (for safety sensitive positions)
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nnReview of a current motor vehicle report
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n nClosing
nWMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or any other status protected by applicable federal law.
nThis posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Worksite address
chevy chase, MD, 20815, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.