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Job description
Customer Service RepresentativeDean Reed State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.Benefits include opportunity for advancement, paid time off, bonus based on performance, and competitive salary.Responsibilities include greeting customers warmly in person and over the phone, directing them to the appropriate team members, managing appointment scheduling and office communications, assisting in handling incoming inquiries and maintaining customer records, engaging in conversations with prospective and existing customers, identifying opportunities to offer insurance options, providing excellent customer service and follow up on customers needs, and supporting the team with various administrative tasks and projects.Qualifications include previous experience in a receptionist or customer service role, communication and interpersonal skills, organizational and multitasking abilities, comfortable with engaging in sales conversations, and basic computer skills, including Microsoft Office and CRM systems.Compensation: $25,000.00 - $30,000.00 per year.Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Newton, IA and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Worksite address
newton, IA, 50208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.