About this opportunity
Masterworks lists this Recruiting & People Operations Manager opportunity in new york city, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Masterworks
Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. Since launching in April 2019, we have securitized over $1.5 billion in world-class artworks.
Our employees are based out of our offices at 1 World Trade Center in the Financial District of New York City.
About the role
Masterworks is looking for a hands-on recruiting leader to own hiring across the company. You'll be our sole recruiter, partnering directly with the CEO and leadership team to find and close talent for all business functions. You'll also oversee day-to-day people operations and lead our transition to a PEO in 2027, making sure employees have a smooth experience along the way.
This dynamic role is a fit for someone who likes running their own desk, moves quickly, and enjoys building process where there isn't one yet.
What you'll do
Recruiting (primary focus)
Own full-cycle hiring for key functions including Investment Advisors, Art Acquisitions & Sales, Valuations, Research, and Finance
Partner with the CEO and hiring managers to define roles, set hiring priorities, and align recruiting with business goals
Source and screen candidates, conduct interviews, host on-sites, and manage offer negotiations (using LinkedIn Recruiter, Handshake, NYFA, etc.)
Manage the full recruiting process end to end, including scheduling, candidate communications, and ATS hygiene.
Work closely with our Head of Engineering to shape our proprietary ATS, which we built in-house and are still iterating on
Track funnel and hiring metrics to spot trends and improve speed and quality of hire
Deliver a candidate experience that reflects the Masterworks brand
People Operations & PEO Transition
Serve as the main HR point of contact for our PEO, partnering with Finance to lead the transition, including employee communications, benefits, and onboarding into new systems
Field employee questions and concerns, escalating to the PEO, legal, or leadership as needed
Coach managers through performance conversations, terminations, and internal moves
Run onboarding and offboarding with professionalism and care
Spot gaps in existing processes and build simple, practical fixes
Own culture projects as they come up, like team events, happy hours, lunch & learns, and the annual holiday party
Workplace
Manage our housekeeper and oversee day-to-day office operations
Serve as the main point of contact for office vendors and stakeholders (Sharebite, Corporate Essentials, Fresh Direct, building management)
Support workplace projects as they come up, such as office relocations
What we're looking for
5+ years of full-cycle recruiting experience, ideally in a high-growth or lean environment
Track record of owning a high volume of open roles at once as a solo or primary recruiter
Experience hiring for sales and finance roles; financial services or art market exposure is a plus
Experience using or implementing AI tools to streamline recruiting and HR workflows
Working knowledge of HR fundamentals and employment practices; experience working with a PEO is a plus
Comfortable partnering directly with executives and giving candid input
Strong ability to manage up, keeping executives aligned on priorities and timelines and pushing back when needed
Highly organized and adaptable, discreet with confidential information, and able to move fast without dropping details
Additional Requirements:
Must be eligible for full-time US employment — no exceptions
Must be able to work from our NY office — this is not a remote role
Compensation
$100-135k
Benefits
Free admission to art museums and galleries
Health, dental, and vision coverage with FSA options
PTO, paid parental leave, and 401k
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.