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Elvira Care Group

Regional Director of Clinical Services

ottawa hills, OH

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Job description

Role Overview

The Regional Director of Clinical Operations oversees clinical performance across 5-7 skilled nursing facilities. The role ensures high-quality resident care, regulatory compliance, and consistent clinical standards. This position provides hands-on leadership, mentors nursing teams, evaluates care systems, and drives continuous improvement through data and oversight.

Core Responsibilities

Clinical Oversight and Quality

Evaluate clinical services, documentation, assessments, care plans, and care delivery

Conduct proactive QA audits to identify risk, trends, and compliance gaps

Analyze clinical and operational data to identify barriers and improvement opportunities

Oversee implementation of clinical initiatives and specialty programs

Maintain current, compliant clinical policies and procedures

Survey and Regulatory Compliance

Lead survey readiness through mock surveys, targeted reviews, and real-time coaching

Oversee all survey activity, including preparation, execution, and follow-up

Manage EDIC and CLASS access, monitoring, and submissions

Guide risk investigations and ensure timely Plans of Correction and follow-through

Ensure consistent, ongoing survey readiness across all assigned facilities

Leadership and Team Development

Support and mentor DONs and nursing leadership

Strengthen systems for QA, staffing, infection control, and compliance

Promote accountability, quality outcomes, and professional growth

Support leadership performance expectations and team structure

Infection Prevention

Strengthen infection prevention programs across facilities

Mentor and monitor infection control staff

Ensure regulatory compliance and best practices

Facility Presence and Communication

Conduct regular facility visits to observe care and validate performance

Provide hands-on education and real-time coaching

Communicate findings, risks, and action steps clearly to Administrators, DONs, and regional leadership

Attend OHCA meetings and represent the organization as needed

Additional Responsibilities

Perform other duties as assigned by clinical leadership

Qualifications

Licensure and Education

Active Ohio RN license

BSN preferred

Experience

3 to 5 years of long-term care leadership experience, DON or higher

Proven success with SNF survey preparation and outcomes

Strong knowledge of state and federal long-term care regulations

Skills and Competencies

Strong analytical and systems-thinking skills

Ability to collect, interpret, and act on data

Excellent communication, judgment, and interpersonal skills

Ability to manage multiple priorities in fast-paced environments

Demonstrated ability to mentor, coach, and build strong nursing teams

Other Requirements

Valid driver’s license

Ability to travel between facilities

Overnight travel may be required

Work Environment

Primarily facility-based in the Toledo area, with potential expansion

Not an office-based role

Limited remote work when operationally appropriate

Schedule may shift based on surveys and clinical priorities

Regular use of computers, phones, and standard office equipment

Compensation and Benefits

Competitive salary

Paid time off

Medical, dental, vision, and life insurance options

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Who can apply

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