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H&R Block

Regional Office Experience Leader

pittsfield, MA

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About this opportunity

H&R Block lists this Regional Office Experience Leader opportunity in pittsfield, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block is seeking an Area Experience Leader to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience. You’ll set expectations for service, operations, and team performance, coaching Tax Professionals and Client Service Professionals to anticipate client needs and deliver expert guidance.

As a hands-on leader, you’ll balance strategy with in-office presence, manage staffing, facilities, compliance, and day-to-day operations, and drive revenue and business outcomes

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Worksite address

pittsfield, MA, 01201, US

Who can apply

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