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Sonepar USA

Regional Operations Manager

austin, TX

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About this opportunity

Sonepar USA lists this Regional Operations Manager opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

It's time to energize your future! Don't miss out on this electrifying opportunity - apply today! Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook .

Position:

Regional Operations Manager

Location:

Austin, TX

About Crawford:

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

Adapt: Effectively embrace new situation and people

Dare: Appropriately challenge the status quo

Learn: Learn from others, from mistakes, and self-improve

Responsibilities

The Regional Operations Manager reports to the Regional Vice President and provides regional-level oversight into all queues, reports, etc. In addition, they will have general responsibility over the following"

Lead initiatives assigned by the RVP

Property and building management

Maintain Asset Management and Tracking in the assigned area

Support Branch Managers and Warehouse Leaders in training, coaching, and team development

Coordinate and lead area-wide operational training sessions

Delegation of Authority

Serve as the primary liaison between sales and operations across all branches in the assigned area

Drive consistent execution of warehouse operations, logistics, and inventory management standards

Lead initiatives to improve efficiency, productivity, and service levels across locations

Ensure effective order flow and backlog management to meet customer expectations

Deliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.

Translate complex data into concise, executive-ready summaries.

Monitor and manage inter-branch transfers and RDC logistics coordination

Review inventory adjustments, discrepancies, and root cause trends across branches

Review Job Management/PLS Transactions to ensure project close-out, including financial billings and material disposition

Review and manage overhead expenses and cost controls across the area

Analyze operational performance, budgets, and forecasts to drive accountability

Support resolution of customer and vendor invoice disputes (AP/AR issues)

Ensure proper handling of returns, credits, and financial accuracy

Evaluate branch performance using data, reporting tools (Power BI), and KPIs

Identify operational gaps and implement corrective action plans

Drive adoption of standard processes and continuous improvement initiatives

Promote a sales-driven operations mindset focused on customer responsiveness

Reinforce Crawford's mindset competencies: Adapt, Dare, Learn

Promote a culture of accountability, collaboration, and execution

Oversee facility maintenance and operational readiness across locations

Coordinate building contracts, vendor relationships, and upkeep standards

Ensure safe, organized, and efficient working environments

Qualifications

Computer literate.

Proficiency with Solar/Eclipse ERP software

Proficiency with Microsoft Power Bi

Proficiency with Microsoft Office software (Word, Excel, PowerPoint)

Good writing, analytical and problem-solving skills.

Ability to communicate effectively.

Knowledge of principles and practices of organization, planning, records management, and general administration.

Basic understanding of general HR policies and procedures.

Ability to follow oral and written instructions.

Minimum Qualifications

High school diploma or equivalent.

Minimum five years' clerical or administrative experience in the electrical distribution industry

Environment

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company match

Professional and personal development programs

Opportunity to become a shareholder

Employer-paid short- and long-term disability

Employer-paid life insurance for spouse and dependents

Robust wellness program

Gym reimbursement

Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Ready to join the fun? Apply today and become part of the Crawford Crew - where we work hard, laugh often, and always have a spark to share!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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