About this opportunity
VortexWorks lists this Remote Customer Service Representative opportunity in franklin, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About VortexWorks
VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
What You’ll Do
Handle customer-service or sales calls (inbound and outbound).
Follow detailed scripts and procedures.
Resolve customer issues using empathy, accuracy, and strong communication.
Meet performance goals for quality, response time, and satisfaction.
What You’ll Need
Clear English communication (bilingual preferred, additional pay)
2-monitor setup, minimum 1080p resolution each
Hard-wired Ethernet connection
Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation
Quiet, distraction-free workspace
Strong work ethic and ability to complete training modules independently
Preferred Background
2+ years of customer-service, call-center, or sales experience
Previous remote or performance-based work experience
Tech-savvy, reliable, and eager to learn
Please note this is a 1099 contractor position. xavwley
Remote working/work at home options are available for this role.
Worksite address
franklin, TN, 37068, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.