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Tata Consultancy Services

Remote ServiceNow Process Lead - AI & Automation

cincinnati, OH

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About this opportunity

Tata Consultancy Services lists this Remote ServiceNow Process Lead - AI & Automation opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Tata Consultancy Services is seeking a ServiceNow-focused leader to guide smaller teams, own 1-2 offerings, and translate complex business needs into actionable configurations. The role emphasizes AI-enabled workflow optimization, strong collaboration, and proactive knowledge sharing with product teams.

The position offers remote work with substantial travel up to 50% and requires ongoing ServiceNow certifications, deep domain experience, and independent problem-solving.

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Worksite address

cincinnati, OH, 45208, US

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