Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Responsibilities
The Replenishment Specialist is responsible for the effective execution of perpetual inventory accuracy inside the four walls of the store. Reports to the Warehouse Manager, Replenishment Manager, Senior Marine Mart Manager, Operations Manager, Store Manager or Retail Director. Executes and communicates progress in both corporate and local programs to help manage on hand integrity, inclusive of cycle counts, Retail Inventory Management Application (RIMA) and executing inventory adjustments with proper research and justifications. May work alongside a team responsible for store replenishment from backroom to sales floor including the disposition of all receipts. Communicates with supervisor on areas of opportunity. Collaborates on areas to simplify and standardize multiple processes including ¿door to floor¿. Assists with sorting, sustaining and shining of backroom to enterprise standard. May include processing receiving documentation and forwarding to Shared Services Center or Headquarters as required. Assists with execution and maintenance of Planograms (POGs) and replenishment to corporate merchandising standards. Assists with identifying potential loss due to dated product rotation, vendor credits and available credits for returned merchandise. Subject matter expert on Cognos reports related to inventory movement. Uses merchandise reports to identify replenishment issues both within the four walls and down the supply chain. Coordinates with management a review schedule of all replenished areas to insure a periodic review of replenishment and inventory accuracy is occurring throughout the store(s). Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. May actively engage with sales managers to ensure RIMAscans are completed and follow through is executed to include inventory adjustments when necessary. Key player in year-end inventory planning, execution and researching variance reports. Assists retail trainer to insure all Sales Associates are trained on Greensheets pertaining to replenishment and inventory accuracy. May be assigned to a military clothing operation, at which time must be familiar with Wide Area Network Flow (WAWF) procedures for processing documentation dealing with Defense Logistics Agency Troop Support (DLATS) merchandise. Mentors, trains and leads by example for associates to achieve best practice and brand standards. Maintains highest service levels, and communicating with all stakeholders, including customers, associates and all management levels. May be asked to support store operations in areas of POGs, replenishing sales floor, managing on hand integrity, receiving of products, backroom organization and other operational tasks. May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling. May require additional training, certifications or licenses as required by the business / position including but not limited to, food safety training and military star card access. Participates in year-end inventory. Identifies and communicates potential risk of loss and/or theft. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the customer¿s shopping journey every day. Strongly promotes the cultivation of MCX corporate culture, mission, core values and promotes Marine Corps Community Services at the store level. Articulates MCX value stories and engages with all management and team members through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction. Adheres to safety regulations and standards. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 45 lbs with assistance may be required. May require loading and unloading of trucks, carts, or pallets.
Qualifications
One year of sales associate or sales lead experience in a retail environment preferred OR one year of experience working within a customer focused environment, preferably within a retail or business operations organization. ¿Big Box¿ retail experience is preferred. Ability to learn, execute and train operating standards and procedures. Experience leading by example and showcasing best practice merchandising basics. Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook.
Requirements
EVALUATIONS:
Benefits
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges