About this opportunity
Heritage Home Service lists this Residential Permit Coordinator opportunity in auburn, New Hampshire. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Permit CoordinatorJoin the Heritage Home Service team as the Permit Coordinator at our Auburn, NH location.In this role, you'll support our residential HVAC, plumbing, and electrical teams by securing permits, coordinating inspections, ensuring compliance with local regulations, and keeping customers informed throughout the permitting process. Your work will help projects move forward efficiently while delivering an exceptional customer experience.This is an in-office position based in Auburn, NH. Our preferred schedule is four 10-hour days (4x10s); however, we recognize that scheduling needs vary, and alternative schedules may be considered during the interview process.Permit AcquisitionResearch and identify permit requirements for residential service and installation projects based on local codes and municipal regulationsPrepare and submit permit applications, ensuring all required documentation is complete, accurate, and submitted on timeTrack permit applications, follow up with municipalities, and resolve questions or issues as they ariseMaintain current knowledge of permitting requirements across the communities we serveCompliance ManagementPartner with trade managers, technicians, installers, and customers to address permitting and compliance-related issuesStay up to date on local building codes, permit requirements, and regulatory changes impacting residential home service projectsSupport process improvements that strengthen compliance and operational efficiencyDocumentation & RecordkeepingMaintain accurate and organized records of permit applications, approvals, inspections, and related correspondenceGenerate reports to track permit status and provide updates to internal stakeholdersPrepare and organize documentation needed for inspections and ensure all required paperwork is readily availableCommunication & CollaborationServe as the primary point of contact for municipalities, permitting offices, and inspectorsCoordinate inspection schedules and site visits with customers and internal teamsCommunicate permit requirements, timelines, and status updates to ensure projects remain on trackCollaborate across departments to support a seamless customer experience from permit application through project completionCustomer ServiceServe as a key point of contact for customers regarding permit-related questions and updatesProactively communicate permit status, inspection schedules, expected timelines, and potential delaysAct as a liaison between customers and permitting authorities while ensuring all work remains compliant with local regulationsResolve customer concerns professionally and collaboratively to deliver an exceptional experienceWhat You'll BringExperience in permit coordination, project administration, residential construction, home services, or a related fieldKnowledge of residential building codes, permitting requirements, and municipal approval processesStrong organizational skills and attention to detail, with the ability to manage multiple permits and project timelines simultaneouslyExcellent communication and interpersonal skills, with the ability to work effectively with customers, municipalities, inspectors, technicians, and internal teamsProficiency with Microsoft Office and the ability to learn new systems and softwareExperience supporting HVAC, plumbing, electrical, roofing, remodeling, or other residential home improvement projects is a plusWhat We OfferUp to 4% 401(k) MatchHealth, Dental, and Vision InsuranceShort-Term Disability, Long-Term Disability, and Life Insurance120 Hours of PTO Annually (available after 90 days)48 Hours of Holiday Time Annually20% Family Discount on ServicesReferral Bonus ProgramsHeritage Home Service is an Equal Opportunity Employer committed to providing a workplace free from discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Worksite address
auburn, NH, 03032, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.