About this opportunity
Donohoe Hospitality Services lists this Restaurant Floor Supervisor opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
s vibrant Union Market neighborhood,
Hotel Nell – Union Market
is part of a destination rooted in the city’s rich culinary and cultural history. Originally established in 1931 as Union Terminal Market, the area quickly became a community gathering place, bringing together local farmers, retailers, and wholesalers to serve a growing Washington, D.The neighborhood’s legacy of connection, discovery, and hospitality continues today, with Hotel Nell offering guests an inviting and contemporary experience in one of the city’s most dynamic destinations. We are proud to be part of this evolving community and look forward to welcoming guests who come to experience all that Union Market and Washington, D.FOOD & BEVERAGE MANAGER
Manage and supervise all aspects of the hotels food and beverage operations to ensure success in finances, cost control, guest satisfaction, and employee satisfaction.
Supervise and manage the daily operations of the food and beverage department.
Ensure that the level of quality and presentation are being met according to standards on a daily basis.
Personally respond to all guests’ comments and complaints to ensure they are being handled in a timely manner.
Assist and supervise the purchasing and inventory functions of the department.
Train staff for job competency and ensure they are aware of hotel policies and procedures, including service standards for the hotel and guest brand standards in regards to service and cleanliness.
Monitor department to ensure all brand requirements are being met on a daily basis in both the kitchen area and front of the house.
Assist and supervise the weekly scheduling process to ensure staffing levels are met based on hotel’s weekly forecast.
Review standards to ensure department is operating within brand and hotel requirements.
Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area.
Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guest’s satisfaction.
Responsible for hiring, training, management, development, and evaluation of all food and beverage employees including managers, supervisors, and line employees.
Ensure compliance with all hotel and brand policies and procedures, as well as, local, state, and federal laws and regulations.
Demonstrate the leadership qualities as outlined in the Leadership Job Requirement Chart
Previous food & beverage experience.
Previous supervisor or management experience.
Certificate in Food Sanitation a plus
Skills and Abilities
Certified food handler
Ability to motivate and train employees in guest services.
Adhere to all work rules, policies, and procedures established by the hotel, including but not limited to those contained in the employee handbook.
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Short Term Goals
Help improve our guest satisfaction scores to 90% or better by year end.
Develop action plans for the department when departmental guest satisfaction scores fall below last year or the brand average.
Monitor POU costs versus budget to ensure the department is controlling cost and payroll based on the hotel’s occupancy.
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.