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Job description
Cox Automotive in the United States is seeking a Supervisor, New Call/Follow Up to lead a team in a fast-paced roadside assistance environment. You will oversee daily operations, coaching, scheduling, training, and delivering customer service excellence.
Responsibilities include monitoring performance, staffing 24/7 coverage, guiding issue resolution, and driving service quality and productivity while developing staff and maintaining adherence to company policies.
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Worksite address
edgerton, WI, 53534, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.