About this opportunity
The Sage Group lists this Safeguards Account Access & Enforcement Operations Specialist opportunity in philadelphia, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Safeguards Account Access & Enforcement Operations Specialist
The Sage Group’s client, a Bay Area based AI safety and research company is looking for a Safeguards Access & Enforcement Operations Specialist. In this role, you’ll help run the human review behind how our client grants access to its most capable models and features, and how we respond when accounts are compromised, misused, or wrongly actioned. You’ll make case-by-case decisions against detailed written policy, document your reasoning, and communicate outcomes to customers and internal partners. The work is high-stakes and changes quickly, so it rewards precision, sound judgment, and comfort applying rules that evolve often.
Important context for this role: In this position you may be exposed to sensitive content, including material related to cybersecurity misuse and other high-risk domains.
Responsibilities
Review applications and eligibility for trusted and special access programs, including requests tied to sensitive research domains and to regions where access is restricted, verifying organizational identity, stated use cases, and account history, and documenting a clear rationale for each decision
Provision, suspend, and revoke access according to runbooks, keeping case records complete and current the same day
Investigate reports of compromised accounts and leaked credentials, work with affected customers on remediation, and escalate patterns to detection and engineering partners
Review appeals of enforcement actions, gather context from internal teams and public sources, and recommend upholding or reversing decisions with a clear rationale
Investigate ban evasion and clusters of related accounts, weighing multiple signals to decide whether accounts belong to the same actor and what action follows
Draft customer notices and coordinate with account teams on approvals, violations, appeals outcomes, and access changes
Flag gaps between written criteria and real cases, and suggest improvements to runbooks, review checklists, and tooling
Support surge volume during launches and expansions, and report regularly on queue size, turnaround, and outcomes
You may be a good fit if you
Have 2+ years in fraud and risk analytics, marketplace or payments risk, recidivism or multi-accounting work
Can hold many detailed, evolving rules in your head and apply them consistently
Write clear, concise decision rationales and customer-facing communications
Keep meticulous records and understand that every decision needs an audit trail
Know when a case is clear-cut and when it needs escalation, and escalate with a crisp summary
Learn quickly and adapt as new processes are stood up and revised
Work well both independently and with policy, enforcement, engineering, and sales partners
Have a genuine interest in AI safety and responsible deployment
Strong candidates may also have
A cybersecurity background (security operations, incident response, or threat intelligence), especially for account compromise and security-related access decisions
Experience with business verification, due diligence, sanctions screening, or export controls
Experience with appeals, recidivism, or linked-account investigations, including SQL or link-analysis tools
Familiarity with AI or ML research, enough to judge whether a stated research use case is credible
Experience running enterprise or partner access programs, including onboarding and offboarding
Experience using AI tools to scale review workflows
Duration: 6 Months, opportunity to extend
Location: Remote; New York City
Pay: $120/hour
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.