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Job description
Hybrid
nRochester, NY
nFull time
nJR
nPosition Highlights
nThis position provides support for a variety of administrative processes and projects for the Senior Associate Dean in the dean’s office. Primary responsibilities include: support of academic services and operations in the dean’s office, e.g., promotion & tenure, mid-tenure, faculty affairs, conflict of interest/training processes, accreditation, and college committee support. Serves as primary liaison for all academic operations/services with the provost's office. In addition, provides assessment management and administrative support for accreditation and curriculum management processes. Demonstrates initiative and leadership in facilitating communication with different stakeholders, coordinating tasks, and operating within a team-based environment by willingly providing backup for other staff in the dean’s office, as needed. Must have proven strong data management skills including proficiency with Excel, and familiarity with data analytics platforms.
nHybrid Remote Work: in office 4 days per week; remote 1 day per week.
nEssential Duties & Responsibilities
nnnAddresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential matters
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nnActs as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and procedures
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nnAssists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral
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nnManages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiries
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nnProvides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progress
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nnSupports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logistics
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nnContributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach events
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nnAssists faculty with grant proposal preparation, tracks grant budgets, and provides guidance on financial processes while responding to inquiries and ensuring policy compliance
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nnOther duties as assigned
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n nKnowledge, Skills, & Abilities
nnnKnowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordination
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nnKnowledge of office software and databases, including tools for scheduling, data analysis, and managing academic records
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nnKnowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and faculty
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nnSkill in managing and coordinating course schedules, ensuring smooth logistics and alignment with academic calendars
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nnSkill in communication and customer service, providing clear and responsive support to students, faculty, and external partners
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nnSkill in problem-solving, addressing inquiries, and resolving issues efficiently while maintaining a high level of customer service
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nnAbility to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothly
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nnAbility to build positive working relationships with students, faculty, staff, and external partners, enhancing communication and collaboration
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nnAbility to maintain accurate and organized records, ensuring that academic and financial documentation is up-to-date and compliant with university standards
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n nMinimum Education & Experience
nnnAssociate's degree in related field
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nn7 years of related experience
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nnEquivalent combination of experience and education may be considered
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n nJob Level Overview
nOperations, Administrative, Service, or Technical Support Level 4 - Advanced or lead role with deep subject matter expertise and/or functions as a formal or informal team lead. Leads challenging and non-routine tasks, assignments, and projects, often coordinating across teams and developing new methods or techniques. Mentors less experienced staff and reviews or delegates work.
nFLSA Category
nNon-Exempt
nWork Location
nHybrid
nCompensation
n$21.65-$30 per hour
nApplication Materials
nWhen you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.
nCover Letter, Curriculum Vitae or Resume
nCandidates must be eligible to work in the United States.
nAdditional Details
nIn compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.
nIf you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at or email your request to ( ) . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
nFounded in 1829, Rochester Institute of Technology has a long-standing history of innovation that blends the arts, technology, and experiential learning. In addition to its main campus in Rochester, New York, RIT maintains a strong international presence with over 100 active global partnerships and international campuses in Croatia, Dubai, and Kosovo. As of Fall 2024, total student enrollment across all campuses exceeded 21,000. Nationally recognized for its co-op and internship programs, RIT is supported by more than 4,000 dedicated faculty and staff members committed to student success. Its 1,300-acre suburban campus features cutting-edge facilities that reflect RIT’s strengths in applied research, design, and workforce development.
nApply in Workday
Worksite address
rochester, NY, 14600, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.