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Job description
SDOH Health Population Navigator - QIP - FULL-TIME DAYS
Join Our Team at Bergen New Bridge Medical Center!
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for a Patient Navigator.
Job Duties
Contacts patients post discharge per QIP-NJ contractual requirements.
Communicates with patient Care Team members (physicians, behavioral health team and/or other health care providers) to provide patient with integrative care.
Carries out tasks to execute the medical and support service plans including but not limited to guiding patients to appointments and accompanying them when necessary.
Acts as the primary liaison with medical providers to ensure patient adherence to care.
Tracks patient attendance for medical appointments, initiates outreach as well as adhering to missed appointment procedures.
Coordinates treatment plan adherence.
Coordinates deliverables per HORIZON ISC program.
Monitors internal data dashboard to coordinate patient care.
Identifies community resources to address patients' social determinants of health.
Provides referrals to community resources as needed and follow up to ensure referral completion.
Maintains program database of community partners and referrals. Maintains documentation of all patient encounters and completes reporting requirements according to organizational and contractual requirements.
Maintains strict confidentiality in accordance with state and agency policies.
Attends and represents the organization at professional conferences, in-service training, and meetings at the request of or with the approval of supervisor.
Flexibility with covering weekend/evening shifts.
Performs other duties as assigned to support the overall objectives of the department and organization.
Core Competencies & Experience Needed
Experience working as a Community Health Worker, care coordinator, or patient navigator serving complex or vulnerable populations
Strong knowledge of SDOH, including housing instability, food insecurity, transportation barriers, benefits access, and other non-clinical drivers of health
Demonstrated experience with community-based referrals and resource navigation, including follow-up to ensure successful connections (closed-loop referrals)
Ability to work with high-utilizers and patients with complex medical, behavioral health, and social needs
Familiarity with community-based organizations, county social services, and benefit systems
Strong communication, engagement, and documentation skills, particularly in interdisciplinary care settings
Experience working in healthcare, social services, or community-based settings, preferably within a safety-net or Medicaid-focused environment
Position Qualifications
Excellent communication and interpersonal skills
Experience working with behavioral health and/or substance use population.
Experience working in a medical or social services environment preferred
Strong attention to detail
Proficient with computer databases
Analytical problem-solving skills
Ability to manage time, prioritize, and meet deadlines
Ability to work independently and as a team member
Good attitude, professionalism, promote team attitude
Proficiency in Spanish preferred
Education Bachelor's Degree in behavioral health field required Master's Degree in behavioral health field preferred
$42,000-$60,000/Year
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
paramus, NJ, 07653, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.