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Job description
Denver Public Library Security Officer IIThe Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public.Welcoming: We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.DPL is hiring a Security Officer II to work at the Central Library to help create positive experiences for library customers by maintaining a safe and secure environment for customers and staff. You'll receive on the job training to develop skills and abilities related to the position, including certification in First Aid, CPR and in the usage of an AED, Narcan usage, defensive tactics and verbal de-escalation training.What You Would Bring:Solid customer service background and is committed to providing a safe and welcoming environment to everyone who uses the library.Knowledge of safety and security in a public setting.Knowledge of emergency procedures, safety hazards and how to delegate to a team.Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software.Ability to thrive working in a diverse environment with constant public contact.Ability to creatively solve problems, and handle stressful situations in a positive manner, including situations involving trauma, mental illness, substance abuse, and unhoused populations.Ability to demonstrate excellent interpersonal skills, positive attitude, cultural sensitivity and sense of humor in working with customers of all ages and backgrounds, coworkers and community.Skill in de-escalation and positive communication.Ability to complete concise and grammatically correct reports.Ability to pass a physical and mental fitness examination and a background check after the offer to hire has been made.Ability to successfully complete Narcan, Verbal De-escalation, and Defensive Tactics training.Ability to obtain an unarmed security guard license issued by the City and County of Denver.Experience with Trauma Informed Care or Mental Health First Aid preferred.A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.Minimum Qualifications:Graduation from high school or the possession of a GED, HiSET or TASC Certificate.One year of experience working with security and safety issues, including reporting unauthorized activity or emergencies.Substitutions:Additional appropriate education may be substituted for the minimum experience requirement.Preferred Qualifications:One year of experience working with security or loss prevention.Additional job information:License/Certifications: By position, requires a valid Driver's License at the time of application.Requires possession of an Unarmed Business Guard License issued by the City and County of Denver at the time of employment.Able to obtain first aid and CPR certification by the American Red Cross within 60 days of hireLicenses and certifications must be kept current as a condition of employment.Don't let a "checklist" hold you back! Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification. If you're reading this and feel a true passion for making an impact, we wholeheartedly encourage you to apply, as an equal combination of education and experience will be considered for all applicants. Your excitement for this work matters just as much as your resume.The Denver Public Library's branches are the arms to the community—each a unique reflection of the dynamic, diverse communities we serve. At DPL, we pride ourselves on showing up and providing support whenever there is a need. While you may be hired for a specific location, please know that we are hiring with the expectation that at any time, you may be required to work at any one of our branches based on operational needs. This allows our staff to experience the full breadth of Denver's communities and ensures we consistently deliver the highest level of service across our branches.DPL employees may be redeployed to work in other locations or capacities to support core functions of the library system during branch closures or other emergencies.Application & Additional Info:Ensure that the 'Work Experience' section of the application is complete and contains all relevant work experience related to the position that you are applying for. Qualified applicants are encouraged to apply immediately. Job postings will close at 12AM on the posted ending date. If interested in this opportunity, please apply as soon as possible.Offer of employment contingent upon successful completion of criminal history and employment verificationAll Denver Public Library employees must apply through their internal profile.
Worksite address
denver, CO, 80202, US
Who can apply
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