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Job description
EARN A BONUS UP TO $2,500!
At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees and visitors feel safe and secure while on our grounds. As part of our Asset Protection team, in the role of Security Operations Center Specialist, you will be responsible for the coordination of situations that impact our business, monitoring alarms for critical systems through technology, and managing daily tasks/calls. You are part of a team of professionals who provide clear, calm, and decisive direction while maintaining our high standards. You also make critical decisions on the spot to manage events with the greatest care and respect. If you are an individual who likes to work in a fast-paced environment with high expectations, diverse assignments and a collaborative team, this could be the role for you!
What will I do?
Coordinate the response for a variety of people safety situations and events that impact our business
Detect and communicate to key business areas regarding threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
Analyze critical event data to determine the cause and trends;
recommend corrective action
Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
Provide as-needed support for various security operations, crisis response and business continuity functions
Prioritize incoming workload while maintaining a focus on people safety and security
Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service
Required Qualifications:
2 or more years of related work experience
Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment
System aptitude;
ability to quickly learn and adapt to new computer-based applications
Strong written, verbal communication and listening skills including experience clarifying information in a friendly manner while maintaining composure in stressful situations
Preferred Qualifications:
Experience handling complex, time-sensitive situations
Bachelor's degree in related field
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with a 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Employment Type: Full Time
Salary: $25 Hourly
Worksite address
city of rochester, NY, 14603, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.