About this opportunity
CVS Health lists this Senior Analyst, Production Support opportunity in springfield, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Summary
Provides administrative, coordination, and operational support across the MPTT organization. Partners with stakeholders, business owners, project managers, and senior leadership to support reporting, documentation, communications, and operational processes.
Primary Job Duties & Responsibilities
Communicates with various stakeholders, business owners, project managers, and senior leadership across the DDAT organization
Assists management with department‑level reporting, including MOR updates, weekly status updates, and monthly organizational chart maintenance
Provides SharePoint support, including document organization, updates, and access coordination
Assists with the administration and documentation of production support strategies as needed
Supports teams by documenting complex production issues and coordinating with developers, system administrators, and quality assurance teams
Assists with SOX audits and tech debt management activities
Tracks action items and follow‑ups from leadership and operational meetings
Monitor shared inboxes or distribution lists and respond or route messages as appropriate
Ensure compliance with internal policies, procedures, and records‑retention guidelines
Proactively identify process improvements to enhance administrative efficiency
Required Qualifications
Strong analytical thinking and problem‑solving skills
Excellent written and verbal communication skills
Experience creating PowerPoint decks for an executive‑level audience
Proficiency with Microsoft Office tools, including Excel, Word, and Project
Ability to work independently and manage multiple priorities
Experience working collaboratively in a team environment
Preferred Qualifications
Experience allocating resources and creating tasks in Clarity
Experience supporting technology, data, or analytics organizations
Familiarity with SharePoint and enterprise documentation standards
Education
Bachelor’s degree preferred, or equivalent combination of specialized training and relevant professional experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$46,988.00 - $112,200.00 (Base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.)
Benefits
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Equal Employment Opportunity Statement
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Worksite address
springfield, IL, 62777, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.