About this opportunity
CVS Health lists this Senior Content Designer opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
nAs a Senior Content Designer, you like being at the intersection of content and design. You understand that content that's well designed is easy to follow and understandable. As a champion for our users, you organize and present content in a meaningful way.
nYou will draw upon your knowledge of content, design and UX best practices, brand guidelines, accessibility standards and competitive research to simplify the user experience. You will collaborate with designers, researchers, product managers, engineering and other stakeholders with occasional direct support from your manager. You may also be called upon to mentor junior colleagues. When you have to show your work, you'll love the chance to participate and run workshops and design crits.
nExperience:
nnn5+ years experience in UX writing , UX Design or Content Design
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nn2+ years experience with Agile and lean UX/software development practices, including using product management software (Rally, Jira)
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nn2+ years experience in web and app experiences
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nn2+ years experience collaborating with internal team members, such as experience designers, accessibility experts and product managers
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nn2+ years experience in UX wire framing, UX flows, and shaping content for multi-disciplinary projects with prototyping software such as Figma and Miro
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nnExperience in health care, pharmacy or other regulated fields (insurance, finance, etc.)
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nnExperience with translation and transcreation best practices
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nnDeep knowledge of enterprise content management systems such as Adobe Experience Manager, Contentful, or similar
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nnPortfolio should include work on digital products and/or services, service design or human centered designs
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n nBasic Qualifications:
nnnExtensive experience with design software (Figma, Airtable, InVision, Miro)
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nnExperience with AI tools (Claude-Code, Claude integration with MCPs, FigmaMake, etc.)
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nnExperience collaborating across disciplines (design, design ops, research and usability, accessibility, product managers and engineering)
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nnExperience in working with and improving business requirements
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nnComfortable with UX and Usability terminology, taxonomies and practices, including Design Thinking and Human-Centered Design methods, to solve problems and innovate
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nnKnows how and when to use inventories and audits, content frameworks, competitive analysis and mapping
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nnKnows when to collaborate and compromise and when to be the voice for the user and stand up for what's right.
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n nKey Responsibilities
nnnTranslate complex concepts and processes into compelling, easy-to-follow design with exceptional content.
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nnConduct UX research and champion data science to understand user behaviors and uncover new opportunities to reach customers with appropriate content and reduce friction.
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nnCreate content and design ecosystems for multiple channels, devices and touch points across user journey flows, meeting user needs and adhering to enterprise standards.
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nnChallenge the status quo and know when to advocate for new design patterns versus relying on old systems.
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nnDrive collaboration with designers, product managers, and diverse business stakeholders to inform requirements to think beyond the product lifecycle and optimize content and user journey.
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nnLead other content strategists/designers in developing user stories and providing guidance on priorities.
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nnFacilitate workshops and design crits and own content reviews and iterations across stakeholders from product to legal.
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n nEducation
nnBachelor or master's degree preferred in the field of Human Computer Interaction, Information Architecture, Technical Writing, English, or Journalism. Extensive work experience, academic work or certifications in user experience fields are also welcome.
n nAnticipated Weekly Hours
n40
nTime Type
nFull time
nPay Range
nThe typical pay range for this role is:
n$54,300.00 - $145,860.00
nThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
nGreat benefits for great people
nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
nThis full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
nAdditional details about available benefits are provided during the application process and on Benefits Moments ( .
nWe anticipate the application window for this opening will close on: 10/23/2026
nQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
nCVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.