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Job description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
Manage a team of 8 Moveworks Enterprise and Strategics Solution Sales Executives to drive rapid new business sales growth within a defined territory (Enterprise + Strat Manufacturing, across US)
Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory
Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis
Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering
Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team
To be successful in this role you have:
Current location in a US Metro (prefer within 1 hour drive to a major airport) such as Bay Area, LA, Seattle, Dallas, Chicago, NYC, DC, or Charlotte
5+ years minimum Enterprise Segment, Strategic Enterprise strongly preferred (10K+ employees)
Startup mentality with enterprise software pedigree. Track record of success in a large, matrixed enterprise software organization, combined with startup-level hustle and adaptability
Nice to have: Manufacturing industry experience
Proven new business sales leader - strong presentation and negotiation skills, including at the C-level and within the industry
Consistent quota over-achievement in Enterprise/Strategic sales (transferable track record)
Talent builder - strong history recruiting, coaching, and managing high-performing sales teams
Strategic and financial acumen - analytical planning skills to hit and exceed quota and business goals
Process-oriented - experience driving sales process and partnering effectively with Sales Operations
Business-savvy - understands the broader IT landscape and business drivers behind it
Relationship builder - able to develop long-term, senior-level strategic relationships
Adaptable - thrives in fast-changing, high-growth environments
AI-forward - uses or critically evaluates AI tools to improve workflows, decisions, or problem-solving
Travel flexibility - able to travel 50%+ as needed across US accounts/reps
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.