About this opportunity
Bruker lists this Senior Order Coordinator opportunity in billerica, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Order Coordinator
Job Locations
US-MA-Billerica
ID
Job Function
Sales & Customer Service
Base Min
USD $67,500.00/Yr.
Base Max
USD $108,000.00/Yr.
Overview
Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multi-omics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
Responsibilities
New hybrid opportunity based in Billerica MA for a Senior Order Coordinator to join the Bruker Biosystems Order Management Team. Will be responsible for processing all customer purchase orders accurately and in a timely manner to ensure service level agreements are adhered to and all invoices are created within the correct period
Timely and accurate processing of all customer purchase orders including licenses, web shop orders, and internal stock transfer orders, Teco (Timesheet and Service Confirmation) Timely and accurate creation of all customer invoices in the correct period
Process internal demonstration and instrument loan equipment
Convert SAP quotes to sales orders
Manage locally sourced Cryogen orders, web shop orders, demo system orders, and loan systems/accessory orders
Process license requests; repair/ returns orders; Cryo, Prodigy, and Cold head Maintenance orders, inter-company stock transfer orders, and third party purchase orders
Create all customer SAP invoices
Monitor closely to ensure all required documentation is in place for each order
Review customer orders, contracts, and supporting documentation to ensure compliance with Revenue Accounting and Reporting (RAR) requirements and company revenue recognition policies
Validate sales orders for completeness and accuracy, including performance obligations, delivery terms, customer acceptance requirements, billing milestones, and required supporting documentation
Ensure contract modifications, change orders, returns, cancellations, and other order changes are accurately reflected in SAP and properly documented for revenue recognition purposes
Update SFDC tool with SAP order number and required documents information
Work closely with Front Office and Quotation Specialist Teams
Actively partner with Finance, Corporate Revenue Group, Sales and Service teams to resolve order issues that may impact revenue recognition, invoicing, or period-end reporting
Monitor and resolve order exceptions, blocked transactions, master data issues, and RAR-related system errors impacting order processing and revenue recognition
Support month-end, quarter-end, and year-end close activities to ensure timely order processing, invoicing, and compliance with revenue recognition requirements
Maintain accurate order records and supporting documentation to satisfy internal control, audit, and compliance requirements
Support internal and external audits by providing documentation and explanations related to customer orders, contracts, invoicing, and revenue recognition controls
Identify opportunities to improve order quality, process efficiency, data integrity, and compliance with revenue recognition requirements
Provide flexibility on other tasks to improve effectiveness
Perform back up support for other regions
Maintain an excellent current working knowledge of Bruker products
Perform other duties as required.
Qualifications Bachelor Degree in Business or related discipline
Minimum 3 years business administration work experience involving SAP ERP and Revenue Recognition in high technology life sciences or NMR work environment
Advanced computer proficiency with MS Office Suite and hands on experience with SAP, CRM software, SalesForce.com
Strong knowledge of order-to-cash business processes and revenue recognition activities, including familiarity with ASC 606 and IFRS 15 principles preferred
Hands-on work experience within SAP ERP environments; SAP Revenue Accounting and Reporting (RAR) experience preferred
Proven ability to review customer contracts, quotations, purchase orders, and change orders for completeness and compliance with revenue recognition requirements
Excellent verbal, written, and personal communication and presentation skills with oral and written fluency in English language; familiarity with Portuguese and Spanish desirable
Strong analytical and problem-solving skills with the ability to identify and resolve complex order, billing, data quality, and revenue recognition issues
Hands on work experience supporting month-end and quarter-end close activities within a controlled financial environment
Demonstrated commitment to data accuracy, compliance, internal controls, and audit readiness
Proven ability to effectively collaborate with cross-functional teams including Finance, Corporate Revenue Group, Sales Operations and Service
Advanced multi-tasking and problem-solving skills with ability to communicate in a positive and constructive manner with people at all levels
Flexibility to support working hours which may be influenced by need to complete the job
Creative thinker with a decision-ready attitude to achieve
Natural team player with a excellent attention to detail, organizational, and multi-tasking skills
Ability to work independently and as a team player in a rapidly changing and diverse, multi-national commercial work environment
An outgoing and friendly personality with a high degree of personal integrity
As we thrive due to long term relationship, having a diplomatic nature to resolve difficult situations is a recommended behavioral attribute
Act in accordance with environmental, health and safety policy and ISO 14001 / OHSA 18001 to ensure health and safety, review and minimize the environmental impact of activities, products and services, and comply with the requirements of relevant country and local laws and regulations
Comply with the Bruker Code of Conduct, Company Policies and Practices
Operates with a high standard of ethics, integrity, and professionalism
Ability to satisfactorily complete position compliance and training requirements
Valid Driver License in good standing, issued by resident state required
U.S. Citizenship or U.S. Permanent Resident status required
At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $60,750 and $108,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
Worksite address
billerica, MA, 01821, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.