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Job description
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Sr ServiceNow Developer/Architect (Operation & Maintenance)
Washington, DC- Remote- Candidates from the DMV areas are preferred
Long term
Pay Rate: Market/DOE
Job Description:
To successfully implement ServiceNow Operations and Maintenance (O&M) , a ServiceNow Architect needs a blend of technical expertise, strategic thinking, and leadership skills.
Experience:
7+ years of experience architecting ServiceNow solutions- 80% Development & 20% Architecting
7+ years in Agile development
Education:
Bachelor’s Degree
Certification(s):
ServiceNow Certified
Skillset:
Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, a bility to communicate recommended practices and guidance to customers and project teams
Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations, and maintenance support
Production support/maintenance work, e.g., Upgrade and Clone support
Requirements analysis, gap analysis, create stories, create use cases
Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)
Workspace configuration support. (Service Operations Workspace)
Experience with dashboards and reporting
Virtual Agent/Agent Chat
Performance Analytics
Rest API
Compliance Checklist for ServiceNow Architect
10+years ServiceNow experience- 80% Development & 20% Architecting
Bachelor's degree verification
ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB experience
Virtual Agent/Agent Chat implementation
Performance Analytics projects
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Consulting
Industries
IT Services and IT Consulting and Government Relations Services
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Worksite address
washington, DC, 20022, US
Who can apply
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