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SupportFinity™

Senior Software Engineer, AI

seattle, WA

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Job description

Senior Software Engineer – Integrations team

Design, develop, and optimize scalable, high-performance cloud-based solutions. Work across the entire software development lifecycle, collaborating with cross‑functional teams to translate requirements into technical solutions.

Your Responsibilities

Participate in requirements analysis to provide the right technical and business solutions for customers

Take key responsibilities within the design, architecture, and end‑to‑end delivery of development work

Write clean scalable code, and test and deploy applications and systems

Revise, update, refactor, and debug code as needed

Participate in code reviews to ensure quality and share knowledge

Be part of an engineering organization delivering high‑quality, secure voice solutions to clients

Engage in product and platform performance optimization and live‑site monitoring

Participate in on‑call rotations to respond to critical system issues and ensure continuous reliability

Mentor junior team members, providing guidance and support for their professional development

Keep security at the forefront of all work

Basic Qualifications

5+ years of professional experience in back‑end development

Expert‑level programming skill in Typescript or Python

Deep understanding of software development practices, scalable system architecture, security best practices, and cloud‑based platforms

Proven knowledge of distributed computing principles and experience with cloud platforms

Exceptional analytical and problem‑solving skills, with the ability to troubleshoot complex data issues

Excellent communication and collaboration skills; should thrive in cross‑functional teams

Experience with on‑call rotations and implementing monitoring and alerting systems

Comfortable working in a fast‑paced, dynamic environment with evolving priorities

Preferred Qualifications

7+ years of professional experience in back‑end development

5+ years of deploying software to cloud platforms (AWS, Azure, GCP)

Extensive experience owning software through the complete development life cycle

Significant experience delivering software focused on security, scalability, availability, and performance

Compensation

$150,000 – $220,000 per year

Benefits

Key growth opportunities within the company

Work‑life balance and supportive culture

Fast‑learning, entrepreneurial environment with strong team spirit

24+ nationalities and multicultural mindset

Competitive salary package and equity

Medical, dental, and vision insurance fully covered

401(k) plan with company matching

Unlimited PTO

Wellness, internet, and childcare reimbursements

Generous parental leave policy

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.

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Worksite address

seattle, WA, 98127, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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