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Job description
Duties And Responsibilities
Lead the design and development of scalable software solutions that modernize and automate complex workflows across Global Forwarding
Translate ambiguous business and customer problems into durable technical solutions spanning pricing and rating, carrier contracts, shipment planning and execution, booking, visibility, documents, and operational workflows
Design and build AI-enabled and agentic solutions that automate repetitive knowledge work, assist with complex decision-making, and reduce manual intervention across the shipment lifecycle
Identify opportunities to apply large language models, intelligent agents, workflow orchestration, retrieval-augmented generation, and other AI capabilities to real business processes
Develop AI-assisted workflows that can interpret unstructured and semi-structured information, take appropriate actions across systems, and safely escalat to people when human judgment is required
Establish patterns for reliable enterprise AI, including evaluation, observability, human-in-the-loop controls, grounding, security, auditability, and appropriate guardrails
Experiment rapidly with emerging AI and agentic technologies, validate their business value, and evolve successful prototypes into maintainable production capabilities
Define interfaces and develop code across applications, APIs, services, data platforms, and shared capabilities; influence architectural direction across multiple product areas
Partner with product, engineering, operations, and business stakeholders to deeply understand Global Forwarding workflows and identify opportunities for automation, simplification, and improved decision support
Design solutions for high-volume operational environments where automation, resiliency, performance, and low-touch execution are critical
Build integrations across a highly interconnected Global Forwarding ecosystem, including internal platforms, APIs, carrier systems, external partners, messaging, and event-driven architectures
Provide technical leadership across initiatives that span multiple engineering teams and business domains, helping teams align on reusable patterns and common capabilities
Increase code quality through design reviews, code reviews, automated testing, and engineering best practices
Optimize, refactor, and reuse existing capabilities to improve performance, maintainability, scalability, and return on technology investment
Proactively identify performance, reliability, availability, and security risks and drive resolution across multiple systems or product areas
Write secure software and incorporate security, privacy, and data-governance considerations into traditional and AI-enabled solutions
Develop and maintain thorough technical documentation, architectural guidance, and reusable engineering patterns
Estimate software initiatives including dependencies, scope, effort, resources, technical risk, and skill needs
Maintain deep awareness of emerging technologies and proactively identify where advances in AI, cloud, automation, and software engineering can create meaningful business value
Mentor and coach software engineers through architecture discussions, design and code reviews, pairing, knowledge sharing, and technical leadership
Collaborate with engineering and product leadership to unblock teams, resolve complex technical problems, and successfully deliver high-quality software
Work across organizational boundaries to reduce duplication, strengthen shared platform capabilities, and help evolve a cohesive Global Forwarding technology ecosystem
Other duties or responsibilities as assigned according to the team and/or country-specific requirements
Required Qualifications
8+ years of experience developing and implementing commercial software
Strong experience designing and developing applications in an object-oriented environment (ex. C#, .NET)
Experience designing distributed systems, APIs, services, and integrations across multiple applications or domains
Experience with database design and development using relational databases (ex. MS SQL, Oracle), including schema design, stored procedures, performance tuning, and optimization
Experience with non-relational databases and modern data-storage patterns
Experience with HTTP, REST APIs, event-driven architectures, and asynchronous processing
Experience with unit, integration, acceptance, and automated testing strategies
Experience with version control systems (ex. Git, GitHub, TFS, etc.)
Experience with CI/CD and modern software delivery practices
Demonstrated ability to solve complex technical problems that span multiple systems, teams, or business domains
Ability to quickly understand complex business processes and translate them into scalable, maintainable technical solutions
Demonstrated ability to provide technical leadership and influence architecture without relying solely on formal authority
Strong communication skills with the ability to explain complex technical concepts to engineering, product, business, and operational stakeholders
Bachelor’s degree from an accredited college or university in Computer Science, Software Engineering, IS, MIS, or other technology degree or minimum 6 years of equivalent work experience and high school diploma/GED
Preferred Qualifications
Experience applying generative AI, large language models, or agentic technologies to production business workflows
Experience building AI-powered applications using capabilities such as tool/function calling, structured outputs, retrieval-augmented generation, prompt orchestration, multi-step agents, or workflow-based AI systems
Experience developing evaluation frameworks for AI systems, including quality measurement, regression testing, hallucination detection, grounding, and human-in-the-loop review
Experience with AI observability, governance, security, privacy, and responsible deployment patterns in an enterprise environment
Experience using AI coding assistants and agentic software-development tools to accelerate engineering productivity while maintaining software quality
Experience automating workflows involving unstructured documents, email, natural-language requests, operational exceptions, or complex decision-making
Experience with transportation, logistics, freight forwarding, supply chain, or similarly complex operational systems
Experience with pricing, rating, carrier contracts, order management, shipment execution, booking, tracking, planning, or related logistics capabilities
Experience building cloud-native applications and services (ex. Azure, AWS, GCP)
Experience with data streaming and messaging technologies (ex. Kafka, RabbitMQ, Azure Service Bus, event streaming platforms)
Experience integrating with external partners through APIs, EDI, messaging, or event-driven architectures
Experience modernizing legacy systems and incrementally moving complex business capabilities toward modern architectures
Experience designing highly automated, high-volume transactional workflows where human intervention is reserved primarily for exceptions
Experience with decision engines, optimization, rules systems, or intelligent workflow orchestration
Proven track record of delivering results in a fast-paced environment while navigating ambiguity and multiple priorities
Demonstrated curiosity and willingness to experiment with emerging technologies while maintaining sound engineering discipline
Strong customer focus and ability to connect technical investments to measurable business outcomes
A learning and growth mindset that is open to giving and receiving feedback
Values a diverse and inclusive work environment
Compensation Range
$113,000.00 - $254,200.00
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page
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Worksite address
eden prairie, MN, 55344, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.