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Job description
Brighterway is the claims intelligence platform for optimizing outcomes. We bring to light what's buried in the most complex claims, turning overlooked details into better resolutions.
A VC-backed startup (YC S24), we have built AI-powered medical record review tools for the workers’ compensation ecosystem. We process hundreds of millions of pages of medical records per month and are growing rapidly across national claims organizations.
We’re hiring a Senior Software Engineer with real industry experience, someone who has built and maintained production systems, seen them break, and knows how to scale them responsibly. Equity also offered.
This is a hands-on, high-ownership role. You’ll work directly with the founding team to design, build, and evolve core product systems across frontend, backend, and ML-adjacent workflows.
Some expectations for the role include:
Production frontend applications
Backend systems and APIs
ML-adjacent workflows (pipelines, inference orchestration, data quality)
Scaling, reliability, and system design decisions
This role is for someone who has seen things break in production, understands tradeoffs, and can help us build systems that scale cleanly as volume and customer complexity increase.
You will have real ownership.
What You’ll Work On
Frontend
Build and maintain complex, data-heavy web interfaces used by internal ops teams and external enterprise clients
Work with React (TypeScript), modern state management, and component systems
Design workflows for reviewing, validating, and navigating large medical record datasets
Collaborate closely with ops, QC, and product to ship pragmatic, usable features
Design and maintain backend services and APIs (Python preferred)
Own data models, API contracts, and business logic that power ingestion, processing, and review
Build systems that handle high throughput, async processing, retries, and failure modes
Work with cloud infrastructure (GCP/AWS), storage, queues, and background workers
Integrate with ML inference pipelines (LLMs, document processing, classification, extraction)
Build tooling around quality control, auditing, confidence scoring, and human-in-the-loop review
Collaborate with ML engineers on schema design, output validation, and deployment workflows
You don’t need to train models (although it is a plus) but you must understand how ML systems behave in production
Systems & Ownership
Improve reliability, observability, and performance as volume scales
Identify tech debt before it becomes a bottleneck
Help set engineering standards and mentor more junior engineers
What We’re Looking For
Required
3+ years of professional software engineering experience
Strong full-stack experience across frontend and backend in production environments
Strong backend experience (Python preferred)
Experience building and maintaining React-based frontends (TypeScript preferred)
Comfort designing APIs, data models, and asynchronous workflows
Experience operating systems at scale and handling production incidents
Ability to reason through tradeoffs and make pragmatic architectural decisions
Strong Plus
Experience working with ML or data-heavy systems in production
Familiarity with LLM-powered workflows, document processing, OCR, or NLP
Experience in healthcare, medical-legal, fintech, or other regulated environments
Prior experience in a startup or small-team environment with high ownership
Experience designing internal tools for operations or quality control teams
Why Brighterway
Work directly with founders on mission-critical systems
Build AI-powered infrastructure that physicians and enterprise partners rely on daily
Real ownership and influence over product and technical direction
Competitive salary + meaningful equity
Fast-moving, execution-oriented environment with real customers and real scale
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.