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SmartRecruiters, Inc.

Senior Staff Voice Connectivity Engineer

northern, KY

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Job description

ServiceNow seeks a Staff Software Engineer for Voice Connectivity Engineering. You will design, build, and operate the connectivity layer between customers’ telephony/CCaaS and ServiceNow Voice ecosystem, ensuring reliable call setup and quality across providers.

You’ll work embedded with customers, integrating SIP trunking, signaling, and streaming media, while prioritizing security and performance. You will collaborate with product, design, and engineering to deliver robust integrations and

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