About this opportunity
LITHIA lists this Service Advisor opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
John Eagle Acura of Houston
Why work for us?
Compensation package that offers several ways to earn incentives.
Our shop is always busy. A busy shop will help you earn more.
Pay: Salary can vary, base with incentives
Schedule: Full-time
Location: This is an on-site job located at the dealership
What You'll Do
Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keep customer informed of service specials, completion times and service expenses.
What You'll Bring
Previous Service Advisor/Service Writer experience
Polished and professional demeanor
Ability to communicate technical terms to a non-technical audience
Create a truly memorable experience for our customers
Ability to work well in a team environment
Valid Driver's License with acceptable driving record
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.