waypointjobs

Northern Base

ServiceNow Architect

mims, FL

Check who can apply and the requirements below before continuing.

About this opportunity

Northern Base lists this ServiceNow Architect opportunity in mims, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

ServiceNow Architect

Location: Remote (USA)

Employment Type: Full-Time

Experience: 8 10 Years

Must-Have Skills

8+ years of experience as a Senior Technical Lead / ServiceNow Architect

Strong hands-on experience with ServiceNow ITSM, CMDB, Integrations, and Virtual Agent

Mandatory ServiceNow Certified System Administrator (CSA)

Strong experience with ITIL process definition, integration solutions, and architecture-level configuration

Knowledge of ServiceNow base platform, reporting, dashboards, and configuration

Strong scripting experience with:JavaScript

Unix Shell Scripting

Windows Scripting

PowerShell

Regular Expressions (RegEx)

Strong experience with REST API, SOAP, and other integration technologies

Knowledge of Cloud fundamentals and Windows/Unix administration

Understanding of infrastructure environments including Servers, Networks, and Storage

Experience with IT infrastructure monitoring tools

Strong knowledge of SDLC, Agile/Scrum, and ITIL

Experience with Unit Testing, System Integration Testing, Performance Testing, and UAT

Experience designing repeatable development, testing, staging, and production processes with high availability and reliability

Experience configuring, managing, and maintaining ServiceNow MID Servers

Experience configuring credentials and working with command-line consoles

Strong experience with ServiceNow Discovery , including:Discovery Schedules

Device-owner troubleshooting

Cloud Discovery

Tag-based Discovery

Experience gathering requirements from application teams and building Service Maps

Strong experience customizing/developing:IRE Rules

Script Includes

Business Rules

Scheduled Jobs

Patterns

Probes

Sensors

Experience maintaining Event Management integrations

Experience configuring/modifying:Event Rules

Field Mapping

Alert Management Rules

Flow Designer flows

Experience implementing alert deduplication and correlation rules

Experience configuring and customizing ServiceNow Reports and Dashboards

Strong infrastructure/application team collaboration for requirements, troubleshooting, and solution delivery

Strong communication skills with both technical and non-technical stakeholders

Preferred Experience

ITIL V3/V4 Foundation Certification

ServiceNow Discovery Certification

ServiceNow Event Management Certification

ServiceNow Service Mapping Certification

Advanced ServiceNow Discovery and Service Mapping

Cloud and infrastructure discovery

Event Management and monitoring integrations

Experience providing user training and UAT support

Strong Agile/Scrum project participation

Experience with ServiceNow architecture standards and development best practices

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Worksite address

mims, FL, 32754, US

Who can apply

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