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Crumbl Cookies

Shift Lead

town of texas, WI

Check who can apply and the requirements below before continuing.

About this opportunity

Crumbl Cookies lists this Shift Lead opportunity in town of texas, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We’re looking for dependable, motivated leaders who enjoy working with a team, staying organized, and helping create a great experience for both customers and coworkers.

As a Shift Lead at Crumbl, you’ll help guide the flow of each shift by supporting the team, maintaining product quality, and helping daily operations run smoothly. This role is hands-on and works alongside the crew throughout the shift, from baking and customer service to coaching team members and handling challenges as they come up.

Some shifts can get busy, especially during weekends and rushes, so we’re looking for someone who can stay calm under pressure, communicate clearly, and lead by example.

What You’ll Be Doing

Leading and supporting bakers and crew members throughout the shift

Mixing, baking, frosting, and decorating cookies alongside the team

Assisting with specialty drinks and new menu items

Ensuring quality, cleanliness, and food safety standards are maintained

Helping customers and resolving concerns professionally

Keeping shifts organized, productive, and positive

Assisting with training and coaching team members

Supporting scheduling, inventory, and daily store operations as needed

What We’re Looking For

Previous leadership or supervisory experience preferred

Strong communication and problem-solving skills

Reliable attendance and punctuality

Ability to multitask and stay organized

Comfortable leading in a hands-on environment

Positive attitude and strong work ethic

Weekend availability required

Food service or retail experience preferred

Perks

Tips

Employee discounts

Flexible scheduling

Sundays off

Performance-based growth opportunities

Leadership development experience

Morning shifts available.

We’re looking for leaders who are ready to work hard, support their team, and help create an environment customers and employees enjoy being part of.

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their perfect cookie quest' to the people.

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Who can apply

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