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Job description
SkillSpring CRED NYC Case Manager
SkillSpring is seeking a Case Manager for our Community Resources for Employment and Development Program ("CRED NYC") Program. The Case Manager will work directly with trainees participating in our CRED NYC program that includes work readiness, Certified Nursing Assistant (CNA) classroom-based course instruction, and onsite clinical and professional training. The Case Manager will focus on trainees' mental health, well-being, and self-management, providing services that support trainees' needs through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes.
Key Responsibilities:
Design Trauma-Informed Workshops
Create Trauma-Informed information sheets for case managers
Plan, Conduct, and Deliver Trauma-Informed Workshops
Distribute and collect pre-and post-Trauma-Informed surveys
Conduct community outreach to increase workshop attendance
Provide assistance to workshop attendees in need of social service support including mental health referrals
Follow up on all referrals
Document all activities, including workshop events and referrals
Provide clinical support for staff to better assist trainees
Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention
Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency
Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols
Adherence to all CRED NYC contract regulations
Perform other related duties as required
Qualifications:
Master's in social work, from an accredited school preferred
Trauma-Informed training and skills, preferred
Minimum of 5 years of experience
Experience working with youth and adults from underserved communities
Ability to work flexible hours, including some evenings and weekends, and travel to various locations in Manhattan and the Bronx
Bachelor's Degree in Social Work required
Experience with underserved, urban adults
Passion for working with youth and young adults
Familiarity with healthcare career trajectories
Experience developing new roles or new initiatives
Familiarity with research methods and program evaluation is a plus
Specialized Skills and Competencies:
Excellent interpersonal, verbal, and written communication skills
Demonstrated experience working with high-need/underserved high school students and young adults
Self-directed with the ability to work independently
Strong presentation skills, with the ability to write reports, business correspondence, and procedure manuals
Ability to lead innovative and meaningful programming that resonates with trainees
Strong organizational and computer skills
Proven ability to apply independent judgment in planning, prioritizing, and organizing multiple tasks with attention to detail and time management
Flexibility and adaptability are essential
Ability to manage multiple stakeholder relationships
Physical Demands:
The role requires normal mental and visual attention, along with manual coordination.
Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow.
Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods.
Ability to lift and/or move up to 25 pounds.
Travel to all TNJH campuses and program sites is required.
Compensation and Benefits:
The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need.
Our benefits package includes:
Medical, Dental, and Supplemental Vision plans
401(k) retirement plan
Vacation, Holiday, and Sick leave
Short Term Disability insurance
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care, Commuter, and Dependent Care Flexible Spending Accounts
Access to a portion of your paycheck before payday through our partnership with RAIN
Salary Range: $ 65,000 to $ 70,000 per annum
The New Jewish Home (TNJH) provides a salary range in compliance with New York City's Salary Transparency in Job Advertisements Law. The salary range provided reflects a good-faith estimate of potential base compensation for this position at the time of posting and does not include additional forms of compensation, such as bonuses, incentive pay, differential pay, or other benefits. It may be adjusted in the future. Actual salaries depend on several factors, including location, specialty, years of relevant experience, education, credentials, negotiated contracts, budget considerations, internal equity, and the specific needs of the organization.
EEO/AA Minority/Female/Disability/Veteran
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.