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Twilio Inc.

Software Engineer, Platform Access (L2)

workfromhome, TX

Check who can apply and the requirements below before continuing.

About this opportunity

Twilio Inc. lists this Software Engineer, Platform Access (L2) opportunity in workfromhome, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Software Engineer, Platform Access (L2).

About the job

This position is an engineering role within Twilio’s Cloud Native Foundations Team, suited to an engineer focused on identity, governance, and automated access control across multi-cloud environments.

Our team manages identity federation, least-privilege access, and automated provisioning for hundreds of accounts across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). As an L2 engineer, you will help design, build, and operate access controls and platform security tools at scale. You'll get hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access—using modern AI-assisted tooling to move faster and ramp up your skills.

Responsibilities

In this role, you’ll:

WEAR THE CUSTOMER'S SHOES: Help design, build, and operate automations and access tools that streamline developer workflows while keeping multi-cloud environments secure. Work with security and technical leadership to turn well-scoped tasks into working code.

BE AN OWNER (CODE QUALITY): Participate in code reviews and follow established patterns, testing standards and policy-as-code frameworks across the platform.

BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Support multi-cloud access infrastructure spanning AWS, Azure, and GCP accounts using Infrastructure as Code (Terraform). Help maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts. Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.

CHAMPION ENGINEERING HEALTH: Build awareness of secure architectural practices and IAM best practices. Flag access drift, technical debt, security vulnerabilities, and platform issues to your team as

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Worksite address

workfromhome, TX, 75215, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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