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Job description
Job TitlePerform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Act in a supervisory capacity behind the teller line as necessary.Following established policies and procedures, personally performs routine teller duties:Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receiptsCash checks for customers and non-customersProcess and properly record the sale of monetary instruments (i.e. official bank checks)Process foreign currency purchases and salesRedeem savings bondsProperly file all government-mandated reports related to large cash transactions and the sale of all monetary instrumentsProcess various types of loan payments and credit card cash advancesAssist with providing customers with access to safe deposit areaActively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-upActs in a supervisory capacity as necessary, using increased authority levels, above those of an entry-level teller, to review and approve certain transactions, particularly in the absence of the Teller Manager. May be expected to assume some other Teller Manager-level responsibilities, when necessary, such as functioning as the ATM custodian.Other duties as requiredIncumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.Qualifications:Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.Individual should be a self-starter and be technically literate.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situationsHigh school diploma or equivalent required.2+ years of teller experience preferredSome supervisory experience preferredWorking Conditions:Must be able to remain in a stationary position for long durations of time without a break.Incumbent must be able to transport items weighing 15 pounds or more.
Worksite address
lynn, MA, 01901, US
Who can apply
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