About this opportunity
Feel Great Car Wash lists this Store Manager opportunity in richland hills, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Feel Great Car Wash is looking for a Store Manager to join our team at our Richland Hills location. The Store Manager is responsible for overseeing daily store operations, leading and developing team members, delivering excellent customer service, driving sales performance, and maintaining a clean, safe, and efficient work environment.
The ideal candidate is a strong leader who can motivate employees, manage operations effectively, and ensure customers receive an exceptional experience. This person will be responsible for coaching staff, handling customer concerns, monitoring performance metrics, and ensuring the store meets sales and operational goals.
Responsibilities
Lead and Manage Operations
Oversee daily store operations and ensure smooth workflow throughout all shifts
Recruit, hire, train, and develop team members
Create employee schedules and manage labor efficiently
Monitor store appearance, cleanliness, and safety standards
Ensure all company policies and procedures are followed
Drive Sales and Performance
Meet or exceed sales goals and performance targets
Monitor KPIs such as sales, labor costs, customer satisfaction, and productivity
Identify opportunities to improve sales and operational efficiency
Assist with promotions, upselling, and customer retention efforts
Track inventory levels and coordinate ordering when needed
Customer Service Excellence
Provide outstanding customer service and create a positive customer experience
Resolve customer complaints professionally and efficiently
Build strong relationships with customers and encourage repeat business
Ensure team members maintain professionalism and excellent communication
Coach and Develop Team Members
Train employees on company standards, procedures, and customer service expectations
Conduct performance evaluations and provide ongoing coaching
Motivate staff to achieve individual and team goals
Foster a positive, team-oriented work environment
Requirements
Previous management or leadership experience preferred
Retail, car wash, hospitality, or customer service experience is a plus
Strong leadership and team-building skills
Excellent communication and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Understanding of sales goals, KPIs, and operational performance metrics
Experience with scheduling, inventory management, and staff development preferred
Reliable transportation and flexible availability, including weekends
Ability to stand for extended periods and work in varying weather conditions
Preferred Qualifications
2+ years of management or supervisory experience
Experience coaching and developing employees
Strong organizational and time management skills
Proficiency with POS systems and basic computer software
Goal-oriented mindset with the ability to motivate teams
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.