About this opportunity
U.S. Department of Veterans Affairs lists this Supervisor Prosthetic Representative opportunity in hartford, Vermont. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary
The incumbent serves as a Supervisor Prosthetic Representative - responsible for supervising the full range of all phases of prosthetic operations and Prosthetic and Sensory Aids Service (PSAS) staff. The incumbent serves as an expert advisor administering - analyzing - evaluating - planning - developing - and work concerned with prosthetic and sensory aids services to disabled patients throughout the Veterans Health Administration (VHA).
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements
United States Citizenship
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency
Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74 to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English
(1) Experience
One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology
knowledge of accounting methods
ability to research - analyze - comprehend - and apply decisions
basic knowledge of inventory management procedures
ability to use computer software packages for word processing - spreadsheet development - and database management
and ability to work independently and as a member of a team
or (2) Education
A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care - public administration - or business
The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy - physical therapy - kinesiotherapy - social work - psychology - prosthetics - orthotics - respiratory therapy - assistive technology - business law - leadership - healthcare - public administration - or business management
This course work may have been completed within the degree or in addition to the degree
or (3) Experience/Education Combination
Equivalent combinations of experience and education are qualifying
Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates: GS-12 Supervisor Prosthetic Representative (a) Experience
At least one year of experience equivalent to the GS-11 grade level
(b) Demonstrated Knowledge - Skills - and Abilities
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Leadership and managerial skills - including skill in interpersonal relations and conflict resolution to deal with employees - team leaders - and managers
2
Ability to perform the full range of supervisory duties - including responsibility for assignment of work to be performed
evaluation of performance
selection of staff
and recommendation of awards - advancements - and disciplinary actions
3
Ability to manage a health care program that provides home medical equipment - rehabilitation services - home oxygen - visual or hearing impairment devices - assistive technology - orthotics - or prosthetics
4
Skill in coordinating work flow and work assignments
5
Ability to counsel patients and work effectively with a clinical team to resolve conflict.(c) Assignments
For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and range of variety - and must be performed by the incumbent at least 25% of the time
The supervisor is responsible for the supervision - administrative management - and direction of assigned PSAS staff
The supervisor is delegated full administrative and professional responsibility for planning and directing the staff activities for the section or equivalent work unit
Program areas of responsibility include - but are not limited to - procurement
PSAS clinical services - customer service/reception - inventory management associated with medical - rehabilitative - and durable medical equipment devices - home durable medical equipment deliver/set-up/installation
visual or hearing devices - assistive technology - orthotics/prosthetics - PSAS contract development - management and oversight of contract programs - such as home oxygen - durable medical equipment - orthotics/prosthetics - and eyeglasses - and benefit programs - such as home and structural alterations - automobile adaptive equipment - clothing allowance
They serve as contract officer representative for PSAS contracts and chair facility committees and administer benefit programs
The Supervisor provides education and training to Veterans - caregivers - VA clinical teams and PSAS staff
The Supervisor assures compliance with accrediting agency and regulatory requirements
establishes and monitors performance and quality metrics
reviews and modifies work processes to achieve optimal efficiency and effectiveness
ensures customer satisfaction
and takes corrective actions as needed
He/She develops policies and procedures
manages document control
develops performance standards - position descriptions and functional statements
and is responsible for professional and administrative management of an assigned area to include budget execution
Approves and disapproves employee leave requests
monitors time and attendance
and ensures that all requests for hiring - promotions - awards and disciplinary actions are justified and carried out according to appropriate VA Human Resources policies and procedures
The supervisor maintains interdepartmental relations with other services to accomplish medical center goals
Preferred Experience: Supervisory experience
Experience with Clothing Allowance - Auto Adaptive Equipment - Home Improvement & Structural Alterations benefits
Experience with fund control points and budget
Reference: VA Handbook 5005/94 - Part II - Appendix G34 - dated January 18 - 2018
For more information on this qualification standard - please visit
The full performance level of this vacancy is GS-12
Physical Requirements: Work is sedentary but also demands standing - walking - bending - twisting - and carrying light items
This position requires visual acuity - keen hearing - clear distinctive speech - and manual dexterity
This position requires potentially long periods of continued sitting - with intermittent bending - pulling - and pushing
Movement between work areas within the health care system is expected
Lifting and carrying of objects up 25 pounds may be required.
Duties
Duties include but are not limited to: Provides supervision - administrative management - and direction to assigned staff with delegated full administrative and professional responsibility for planning and directing the staff activities for the section or equivalent work unit
Assures compliance with accrediting agency and regulatory requirements
Drafts - develops - and implements new local organizational policies - directives - and procedures that are consistent with national policies - procedures - and programs
Manages document control and provides documents to the supervisor for final approval after the incumbent submits final - review - comments - and recommendations
Oversees the operation of the prosthetic - orthotic - optical laboratories - including restorations activities
Provides professional and administrative management of an assigned area to include budget execution
Supervises staff that serves as an advisor to clinicians regarding selection - prescription - and acquisition of prosthetic devices involving furnishing information on new developments in the field of prosthetics and sources of supply for such devices
Interprets prescriptions of clinicians to make certain that proper prosthetic devices are selected
Possesses program responsibility for contracting - procurement - clinical services - customer service and reception associated with medical - rehabilitative - and durable medical equipment devices and home durable medical equipment delivery and installation
Prepares and authorizes purchase orders for a wide variety of prosthetic and orthotic devices
Keeps the supervisor well informed of procurement or contract issues as they arise for accountability purposes
Serves as a contract officer representative for contracts and chair facility committees and administer benefit programs
Monitors contracts for compliance with the statement of work and receives - analyzes - and completes requests for prosthetic equipment and services
Procures - maintains - controls - and issues materials - supplies - and equipment for inventory
Refers veterans to proper clinical area for evaluation
Monitors and ensures requests for items or services are completed and received following established timeframes and confers with contractors - vendors - and other health care workers as needed regarding procurement status and other needs and concerns
Oversees contract programs - such as orthotics/prosthetics - home oxygen - durable medical equipment - eyeglasses - and benefit programs - such as home and structural alterations - automobile adaptive equipment - clothing allowance
Maintains continuous liaison with manufacturers and dealers of prosthetic supplies - inspecting their facilities and services and participants in the award of prosthetic appliance contracts
Oversees programmatic activities for visual or hearing devices - orthotics/prosthetics - assistive technology - and contract development
Works in collaboration with supervisor and senior staff to plan - develop - and prepare budget estimates
Develops cost-containment measures for prosthetic equipment and services and authorizes benefit payment and reimbursement
Identifies and selects national health care procedural codes to be entered for every item purchased through and/or billed to ensure proper reporting
Conducts data analysis using the program's statistical data to prepare various reports regarding prosthetics and sensory aids
Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues
Reviews - interprets - and applies laws concerning benefits available to disabled patients
Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices
Authorizes the purchase - fabrication - fitting - or repair of prosthetic devices
Responds to a variety of policy and correspondence inquires related to contractors - congressional inquiries - veteran concerns - specialty benefits program issues - new local and national guidelines implementation - and develops tools that allow monitoring of a quality assurance program
Assures compliance with accrediting agency and regulatory requirements
Completes human resources assignments independently - including drafting and developing position descriptions - functional statements - performance standards - and competencies
Work Schedule: Monday through Friday - 8:00 a.m
- 4:30 p.m
EST
Telework: Ad Hoc
Virtual: This is not a virtual position
Functional Statement #: F03303
Relocation/Recruitment Incentives: Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual - based on prior work experience or military service experience.
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Worksite address
hartford, VT, 05047, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.