About this opportunity
Western Veterinary Partners lists this Veterinary Receptionist / Client Service Representative opportunity in alpharetta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Veterinary Receptionist / Client Service RepresentativeNorth Main Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $16-18 per hour, for each hour workedSchedule: This is a flexible, full-time position, with a 4/10 schedule and availability needed Monday-Friday, with rotating Saturdays.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k - with company match beginning 2027Paid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience requiredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExperience working with veterinary practice management softwareExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy choose North Main Animal Hospital?North Main Animal Hospital is a 1-doctor small animal practice in Alpharetta, Georgia, providing compassionate, high-quality veterinary care to dogs and cats in the community. Since opening in 2014, the hospital has focused on combining quality medicine with a warm, welcoming approach that helps pets and their families feel at home.Our hospital offers a variety of services, including wellness and preventive care, surgery, dentistry, in-house laboratory testing, digital radiography, ultrasound, and laser therapy. We are committed to providing thoughtful, personalized care while building lasting relationships with our clients and their pets.What truly makes North Main special is the team. We have a friendly, happy, and collaborative environment where everyone works together and supports one another throughout the day. As a smaller practice, teamwork is incredibly important, and each team member plays a meaningful role in creating a positive experience for our patients, clients, and one another.If you're looking for a practice where you can build strong relationships, work closely with your teammates, and be part of a genuinely welcoming environment, North Main Animal Hospital could be a great place to grow your veterinary career.
Worksite address
alpharetta, GA, 30022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.