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Timedoctor

VP of AI-First Customer Success & Revenue

new york, NY

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Job description

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k+ customers in a hybrid product-led and sales-led business. You will report to the CEO and lead Account Management, Support, and Solutions as one integrated post-sale organization.

You will drive Net Revenue Retention, expansion, and a scalable AI-first operating model with data-driven discipline. This fully remote role requires cross‑regional leadership and travel as needed.

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Worksite address

new york, NY, 10261, US

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