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MLee Healthcare Staffing and Recruiting, Inc

Administrative Office Coordinator - Laboratory Services

brumley, MO

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About this opportunity

MLee Healthcare Staffing and Recruiting, Inc lists this Administrative Office Coordinator - Laboratory Services opportunity in brumley, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Administrative Office Coordinator - Laboratory ServicesJoin a dedicated healthcare team in the heart of the Midwest region, where your role as an Administrative Office Coordinator will be vital in managing laboratory office operations. This position involves overseeing the review and assignment of outpatient and priority inpatient test orders, ensuring accuracy and efficiency in all processes.Key ResponsibilitiesReview reference test orders and reconcile results with billing to maintain accuracy.Provide compassionate and respectful assistance to patients and customers both in person and via telephone.Explain laboratory protocols, specimen requirements, and test information while maintaining patient confidentiality.Collaborate with laboratory staff to prioritize patient satisfaction and respond professionally to inquiries from patients, physicians, and nursing staff.Maintain a neat and organized office environment, including labeling and organizing storage areas for ease of use.Assist with data collection and quality reporting to support laboratory operations.Accurately place laboratory orders, verify diagnoses and physician signatures, and document all relevant information.Monitor add-on orders to ensure timely processing and specimen integrity.Perform electronic registration for specimen drop-offs and verify pre-authorizations as needed.Communicate with physicians and patients regarding order clarifications, specimen recollections, and wait times.Schedule outpatient specialty tests in coordination with staffing and pathologists.Train laboratory staff on order placement, result retrieval, and record management.Provide patient instructions for specimen collections and process urine drug screens.Evaluate specimen adequacy and monitor pending logs for non-interfaced reference laboratories.Scan and manage test results within electronic health record systems.Transport specimens and supplies between clinics and assist with patient escorting when needed.Support pathology administrative duties as required and participate in quality improvement initiatives.EducationHigh school diploma or equivalent required. Strong math and communication skills are essential. Specialized training in computer and word processing is preferred.ExperienceMinimum of three years of secretarial experience in a medical setting, including proficiency with word processing and computer operations. Supervisory experience of at least one year is preferred.RequirementsClose mental and visual attention for short periods is necessary. The role involves sedentary work up to 45% of the time and the ability to lift or carry up to 10 pounds. Work environment includes slight exposure to hazardous materials and moderate noise levels in an air-conditioned setting.

Worksite address

brumley, MO, 65017, US

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