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Job description
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
What you’ll do
Diagnose and treat pets with illnesses and injuries and counsel clients in pet care
Directly manage, mentor, and develop a team of 1–5 doctors, fostering engagement and growth.
Partner with Regional Medical Director and Talent team to recruit, onboard, and retain top-tier veterinary talent.
Collaborate with Ops on doctor scheduling to ensure clinical coverage
Uphold Small Door's culture and values to the practice team and to our members
Serve as the clinical point of contact for escalated medical questions or concerns.
Ensure that service accessibility (e.g., surgery slots, doctor coverage) aligns with member needs.
Uphold Small Door’s hospitality standards in all client interactions.
Mentor, manage and oversee doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production, and lead regular check-ins with doctors to understand challenges and support professional development
Partner with the Practice Manager to support a positive, collaborative approach between the Member Experience and the Medical Team
Collaborate with Nursing Leadership to foster an environment of open communication, continuous learning, improvement, and excellence
Monitor practice financial performance and work with leadership to achieve budget targets and revenue goals
Manage controlled substances, review practice orders of drugs and supplies, and ensure that the DEA standards are met
Ensure compliance with medical protocols (surgery, dental, diagnostics) and regulatory requirements (DEA, OSHA).
Who you are
Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license, and 5+ years of experience in the field
Takes a professional approach, with excellent interpersonal skills, and a strong communicator
Committed to practicing the highest standard of medicine and upholding the code of ethics
Leader with experience managing a team and interest in mentoring veterinarians
Thrives in team-oriented environment
Champions growth and innovation by inspiring your team, driving performance, and leading change with vision and resilience.
Has a ‘glass half full’ attitude and a sense of humor!
What you'll get
Competitive salary ($195,000 - $215,000)
12-20% Performance bonus potential (bringing your total comp up to $230,000+ based on performance)
Opportunity for equity ownership
Health, dental + vision insurance
401K (plus company match)
We never ask doctors to sign non-competes
Upward mobility and growth opportunities
4 weeks of paid-time off
12 weeks of parental leave (100% paid)
4 company holidays
Commuter benefits and Monthly Health & Wellness stipend
Costs covered for license renewal and liability insurance fees, along with dues covered for AtDove membership and subscriptions for VIN and Plumbs Pro
Discounted veterinary care for your furry family
An opportunity to make a real impact on the people around you
A collaborative team of people who live our core values and have your back
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.